Author Topic: Help removing Trustconnect  (Read 3198 times)

Offline leg0817

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Help removing Trustconnect
« on: August 09, 2015, 06:39:34 PM »
Hello -

I've discovered some deep virus' and rootkit issues with my PC. To clean things up I'm trying to uninstall many of the programs on my PC including temporarily CIS & all of it family of products. I don't recall whether I used Revo Uninstaller or Windows Program Uninstaller and the built in CIS uninstaller program but everything appears to be removed except some portions of TrustConnect. I no longer have a Comodo folder in either of the Program folders but Comodo TrustConnect still appears when I open my Network Connection window. However if I try to engage it I get the following error message:

Error: (08/08/2015 07:12:06 AM) (Source: RasClient) (EventID: 20227) (User: )
Description: CoId={CFE4D7FB-0399-4D22-87D2-ED88D7444F35}: The user MININT-R16JK1F\leg0817 dialed a connection named COMODO TrustConnect (VPN) which has failed. The error code returned on failure is 749.


I tried to use the uninstall tool provided elsewhere on this forum. Can someone assist me in figuring out how to locate and remove these remnant Comodo files?

Thanks

Offline captainsticks

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Re: Help removing Trustconnect
« Reply #1 on: August 10, 2015, 03:07:54 AM »
Hi and welcome leg0817,
In Windows device manager select view hidden devices.
Under network adapters look for 'TAP-Win32 adapter, if found right click and uninstall.
If it still doesn't show, you may need to run the following commands.
set devmgr_show_nonpresent_devices=1
start devmgmt.msc


Kind regards.

 

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