Author Topic: warning for www.postfinance.ch  (Read 19965 times)

Offline smettler

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warning for www.postfinance.ch
« on: October 27, 2011, 02:52:31 AM »
Hi
Any idea why www.postfinance.ch is resolved to your warning page (174.129.145.134) instead of 194.41.226.27? Never had any security issues with the site.

thanks

Offline Ronny

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Re: warning for www.postfinance.ch
« Reply #1 on: October 27, 2011, 03:23:56 AM »
Hi smettler,

Welcome to the forums!
Please open an support ticket for this on https://support.comodo.com that should take care of the issue.
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Offline smettler

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Re: warning for www.postfinance.ch
« Reply #2 on: October 27, 2011, 04:25:06 AM »
actually I did on monday and again this morning. no reaction whatsoever.

Offline Ronny

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Re: warning for www.postfinance.ch
« Reply #3 on: October 27, 2011, 04:38:33 AM »
That's not how it should be taken care of, which Secure DNS server(s) are you querying?
Comodo seems to be in a transition phase of moving the servers, so there are "2" secure DNS environments now, making things complicated  :-\
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Offline smettler

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Re: warning for www.postfinance.ch
« Reply #4 on: October 27, 2011, 06:32:25 AM »
actually the first one noted on the product homepage
 (http://www.comodo.com/secure-dns/)

8.26.56.26
 
still no answer on my tickets. funny thing is, that there was no ticket id visible when i submitted them. no mail confirmation either. just a "Your ticket has been submitted" status on the webpage...

Offline Ronny

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Re: warning for www.postfinance.ch
« Reply #5 on: October 27, 2011, 06:52:02 AM »
Did you create an account? if so you should be able to 'view submitted tickets' there.
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Offline smettler

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Re: warning for www.postfinance.ch
« Reply #6 on: October 27, 2011, 07:14:39 AM »
No I didn't. Just followed the link within the wordpress topic and was able to create a ticket without login. imho the process of trying to get this fixed or _at least_ get an explanation for the warning is quite annoying!

Offline Ronny

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Re: warning for www.postfinance.ch
« Reply #7 on: October 27, 2011, 07:35:45 AM »
No I didn't. Just followed the link within the wordpress topic and was able to create a ticket without login. imho the process of trying to get this fixed or _at least_ get an explanation for the warning is quite annoying!
I can't agree more with you, these reports should be fixed instantly.
As I'm not Comodo Staff I can't fix it for you, best thing would be to create an account and report it again, so they can contact you and you'll receive a ticketnr.
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Offline smettler

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Re: warning for www.postfinance.ch
« Reply #8 on: October 27, 2011, 09:50:56 AM »
thx for the hint and your help!

Offline Ronny

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Re: warning for www.postfinance.ch
« Reply #9 on: October 27, 2011, 10:16:11 AM »
thx for the hint and your help!
Your welcome
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Offline smettler

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Re: warning for www.postfinance.ch
« Reply #10 on: October 31, 2011, 01:05:44 AM »
just to let you know.

I submitted a ticket (LIZ-812578) via newly created account on
27 Oct 2011 02:15 PM
still no answer...sigh


Offline Sal Amander

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Re: warning for www.postfinance.ch
« Reply #11 on: October 31, 2011, 09:08:58 AM »
just to let you know.

I submitted a ticket (LIZ-812578) via newly created account on
27 Oct 2011 02:15 PM
still no answer...sigh



It's being looked at right now.

Offline Ronny

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Re: warning for www.postfinance.ch
« Reply #12 on: November 01, 2011, 06:25:59 AM »
Any update on this matter?
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Offline smettler

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Re: warning for www.postfinance.ch
« Reply #13 on: November 02, 2011, 02:28:46 AM »
still no feedback to my ticket. I wouldn't really care if the problem itself would be solved...it isn't.

mettlers[at]mybox:~$ host www.postfinance.ch
www.postfinance.ch has address 194.41.226.27
mettlers[at]mybox:~$ nslookup
> server 8.26.56.26
Default server: 8.26.56.26
Address: 8.26.56.26#53
> www.postfinance.ch
Server:         8.26.56.26
Address:        8.26.56.26#53

Non-authoritative answer:
Name:   www.postfinance.ch
Address: 174.129.145.134
> server 8.20.247.20
Default server: 8.20.247.20
Address: 8.20.247.20#53
> www.postfinance.ch
Server:         8.20.247.20
Address:        8.20.247.20#53

Non-authoritative answer:
Name:   www.postfinance.ch
Address: 174.129.145.134

Offline Sal Amander

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Re: warning for www.postfinance.ch
« Reply #14 on: November 02, 2011, 08:45:05 AM »
still no feedback to my ticket. I wouldn't really care if the problem itself would be solved...it isn't.

As previously stated your ticket is being worked on. We did not respond to the ticket because we responded here.

 

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