Author Topic: Anti-theft Remote Lock  (Read 207 times)

Offline rdunton

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  • Posts: 14
Anti-theft Remote Lock
« on: July 31, 2017, 11:08:21 PM »
I am trying to lock my phone to see if it will work correctly if it should get lost or stolen.  I attempted to lock my device and it says the lock command was received successfully, but it does not lock.  My phone is a Moto G4 Play.  In addition, the alarm will not work either. Any assistance with this issue will be greatly appreciated.

I have tried from both the Anti-Theft website and another device.  My phone will not Remote Lock or activate the Remote Alarm with either method.
« Last Edit: July 31, 2017, 11:13:39 PM by rdunton »

Offline grkvarma

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Re: Anti-theft Remote Lock
« Reply #1 on: August 06, 2017, 03:29:04 AM »
Hi Rdunton,
Thanks for Reporting us , We had tested with multiple devices your reported cases and our test results had found no issues.

We have attach Three .jpg files for your reference:
1_Active Listing Devices.jpg
2_Lock command is send succesufull.jpg
3_Device has locked.jpg

Regards,
grkvarma
« Last Edit: August 06, 2017, 03:38:31 AM by grkvarma »

 

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