Author Topic: License Issue after update  (Read 2039 times)

Offline sinformatiche

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  • *
  • Posts: 1
License Issue after update
« on: August 31, 2017, 10:47:30 AM »
Goog Morning
We have an installation of Comodo Korumail Premium Free.
We have run update from cli command.
The version is displayed in attach file named "image002.jpg"

The database update not run.

In the license setting we register the expired message after upgrage. We have already reinsert free license key but we receive this error message "The license which was typed has been belonged to different product." (view attach file named "image004.jpg")

Could you help me please ?

Best regards

Alberto Pasanisi
Cel. 349.8129077

Offline Oytun

  • Comodo Staff
  • Comodo Family Member
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  • Posts: 66
  • Product Manager
Re: License Issue after update
« Reply #1 on: September 01, 2017, 01:45:54 AM »
Hi Alberto,

You might try to install korumail pro edition update. So you can not use it with a korumail premium license key. You can reinstall korumail premium and use your current license key. You will not need to update since the installation iso package is updated for premium edition.



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