Author Topic: Korumail email forwarding problem  (Read 876 times)

Offline solderion

  • Newbie
  • *
  • Posts: 3
Korumail email forwarding problem
« on: November 19, 2018, 11:13:50 AM »
we are using Comodo Korumail 6.7.4.

We are IT support company and we need to use mail system forward to freshdesk mail adress. support[at]companyname.com mail is forwardin to support[at]companyname.freshdesk.com. when our company get first mail it is forwarding to freshdesk mail. Before it is working without korumail. the problem here is when we get mail to company adress , forwarding mail by sender mail adress so that mail adress not in our sending list. we need to give previliges for this support mail to forward by sender mail adress. it is like;

user[at]company1.com sending support[at]companyname.com

that mail forwarding like sender user[at]company1.com to support[at]companyname.freshdesk.com

I need configuration help about that.

Thanks Anyway.

Offline solderion

  • Newbie
  • *
  • Posts: 3
Re: Korumail email forwarding problem
« Reply #1 on: November 20, 2018, 02:27:23 AM »
Do anyone from the support team help my problem?

my company have a big issue about this situtation and we will try different solutions about that.

We are looking your forward A.S.A.P.

Thanks.

Offline solderion

  • Newbie
  • *
  • Posts: 3
Re: Korumail email forwarding problem
« Reply #2 on: November 23, 2018, 05:57:40 AM »
We are still waiting help for that problem...

Offline Oytun

  • Comodo Staff
  • Comodo Family Member
  • *****
  • Posts: 66
  • Product Manager
Re: Korumail email forwarding problem
« Reply #3 on: December 17, 2018, 07:15:44 AM »
First of all, we apologize for our late response. This seems as a new feature for Korumail and it was evaluated to develop but unfortunately such a this option for this type of email forwarding can not be provided in short term. fyi 

 

Free Endpoint Protection
Seo4Smf 2.0 © SmfMod.Com Smf Destek