Author Topic: Does not recognize my e-mail  (Read 12031 times)

Offline jmagnus

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  • Posts: 9
Does not recognize my e-mail
« on: March 12, 2010, 04:27:23 PM »
Was going to take a look at hopsurf but at step 3 of the account setup it claims my e-mail appears invalid and I cannot proceed.

I have tried with IE and Dragon and two different e-mails, no go.  Would like to try HS but ????
« Last Edit: March 12, 2010, 05:49:56 PM by jmagnus »

Offline andrew_r

  • Comodo Member
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  • Posts: 29
Re: Does not recognize my e-mail
« Reply #1 on: March 19, 2010, 04:34:15 AM »
Hi jmagnus,

I'm so sorry you have the problem within registration.
Would you please provide us more information as for email address you tried, Operating System, error/warning message.

Thanks,
--andrew

Offline jmagnus

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  • Posts: 9
Re: Does not recognize my e-mail
« Reply #2 on: March 19, 2010, 06:40:07 AM »
Andrew,
I have tried hopsurf on both of my computers; an HP laptop and a Dell PC.  Both are running WIN7 64 bit and CIS is installed on both.  I have tried multiple e-mails (jeffmagnuson[at]comcast.net, james_magnuson[at]msn.com,jmagnus53[at]gmail.com) with IE8 and Comodo Dragon.  After completing the step 3 screen on the hopsurf site I am returned to the beginning of the signup process (step 1) and the message "Your e-mail address appears to be invalid" at the top of the screen.
Jeff

 

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