Problem trying to manage

Comodo Endpoint Security Manager
1

I was trying to manage this user and I got message : Computer can’t become managed due license limit.

I replace the users name with .

7/29/2008 10:34:31 AMComputer can’t become managed due license limitSystem.InvalidOperationException: Computer can’t become managed due license limit

Server stack trace:
at CRM.SrvCore.Directory.DirectorySubSystem.DoSetLicensed(IDirectoryItem item, Boolean licensed, Int32& available) in D:\Work\VS2005\Projects\Comodo\CRM1.0\SrvCore\Directory\DirectorySubSystem.cs:line 255
at CRM.SrvCore.Directory.DirectorySubSystem.DoSetLicensed(IDirectoryItem item, Boolean licensed, Int32& available) in D:\Work\VS2005\Projects\Comodo\CRM1.0\SrvCore\Directory\DirectorySubSystem.cs:line 238
at CRM.SrvCore.Directory.DirectorySubSystem.SetLicensedStatus(IDirectoryItem item, Boolean licensed) in D:\Work\VS2005\Projects\Comodo\CRM1.0\SrvCore\Directory\DirectorySubSystem.cs:line 307
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at CRM.SrvCore.Directory.IDirectorySubSystem.SetLicensedStatus(IDirectoryItem item, Boolean licensed)
at CRM.ConApplication.CRMConsole.ProxyDirectory.SetLicensedStatus(IDirectoryItem item, Boolean licensed) in D:\Work\VS2005\Projects\Comodo\CRM1.0\ConApplication\Console.cs:line 855
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [1]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at CRM.ConApplication.CRMConsole.ProxyDirectory.SetLicensedStatusDelegate.EndInvoke(IAsyncResult result)
at CRM.ConApplication.CRMConsole.ProxyDirectory.EndSetLicensedStatus(IAsyncResult ar) in D:\Work\VS2005\Projects\Comodo\CRM1.0\ConApplication\Console.cs:line 866
at CRM.ConApplication.ToolDirectoryTree.OnEndSetLicensedStatus(IAsyncResult ar) in D:\Work\VS2005\Projects\Comodo\CRM1.0\ConApplication\ToolDirectoryTree.cs:line 136

2

Hi etaftm,

How many PCs are you currently managing?

3

Currently testing it on 2 laptops at the moment.

Justin

4

I seemed to have gotten around it so far by unmanage the whole Unit and using the manage on each user instead of doing it by the unit.

5

So how many items are in the Unit? Only two?

6

27 units were in the one I was working on.

7

Beta license gives ability to manage only 20 computers, so when you trying to manage OU with more computers than is allowed CESM manages as many as it can, and then shows the message “Computer can’t become managed due license limit”.