Author Topic: "Fetching Files... This seems to be taking a while"  (Read 1472 times)

Offline w-e-v

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"Fetching Files... This seems to be taking a while"
« on: December 09, 2013, 11:34:07 PM »
CCLOUD.COM website is soooo slow. The whole day has been pretty slow.

After typing in the Username and Password, it takes minutes to load.
Then a message appears: "Fetching Files... This seems to be taking a while. Please be patient while we complete your request".

Uploading files is a headache by now. Just to do a simple task as deleting an empty folder, takes minutes.

I have a business paid account.

Offline Emanuel Sescu

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Re: "Fetching Files... This seems to be taking a while"
« Reply #1 on: December 10, 2013, 03:23:21 AM »
We are currently working to fix this issue as soon as possible.

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Offline w-e-v

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Re: "Fetching Files... This seems to be taking a while"
« Reply #2 on: December 10, 2013, 07:52:15 AM »
Could you please notice when this issue is fixed, please?


Thank you.

Offline Emanuel Sescu

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Re: "Fetching Files... This seems to be taking a while"
« Reply #3 on: December 10, 2013, 07:57:57 AM »
Please try now. It should be fixed.
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Offline w-e-v

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Re: "Fetching Files... This seems to be taking a while"
« Reply #4 on: December 10, 2013, 08:54:07 AM »
Now I get:

Oops, an error occured!

Sorry, there was a problem reaching the server. Please try again later.
Original message: 4: Internal server error.

Offline HTB

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Re: "Fetching Files... This seems to be taking a while"
« Reply #5 on: December 10, 2013, 01:21:43 PM »
It be slow of couple day that it take soon long to login
WHMCS Module

Offline kimsnarks

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Re: "Fetching Files... This seems to be taking a while"
« Reply #6 on: December 10, 2013, 04:26:47 PM »
I'm having the same problem. First it was fetching the files/taking a long time/be patient then after the folders show up and I try to open a file, a series of server error messages. I had 4 pop up at the same time, one on top of the others.

I've only been using this for a week or so. I'm trying to find a cloud service to recommend to my boss. Comodo just got put on the bottom of the pile. I don't need my boss yelling at me getting frustrated because the files aren't accessible when I'm already frustrated that I can't access them either.

Offline Emanuel Sescu

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Re: "Fetching Files... This seems to be taking a while"
« Reply #7 on: December 16, 2013, 05:03:55 AM »
The problem should be fixed now. If the issue persists please provide us your username.

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Emanuel Sescu
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