Author Topic: COS Service fails to start  (Read 1694 times)

Offline clemo

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COS Service fails to start
« on: November 30, 2013, 03:49:31 PM »
The COS Service fails to start.  See screen shot for error and Diognostic report.

This came about after I was getting sync backup failiures with scyning to cDrive,  error codes 9 and 55.  To correct this I downloaded your fix to erics problem found at http://forums.comodo.com/help-cb/what-is-the-undocumented-error-code-9-t99575.0.html.  This caused login failiures.  These login failiures I sorted by going through the forgotten password routine.

I have also tried running the repair option and uninstalling and re-installing.

Windows 7 64bit
CIS
Macrium Reflect free

I

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« Last Edit: November 30, 2013, 04:01:34 PM by clemo »

Offline clemo

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Re: COS Service fails to start
« Reply #1 on: December 01, 2013, 08:03:53 AM »
Well, I got the COSService to work.  Turns ouit it was CIS causing the problem.

On manually running a Sync backup to cDrive, the operation failed with:
01.12.2013 12:54:02 An error occurred during synchronization
01.12.2013 12:54:02 Saving final information...
01.12.2013 12:54:02 Synchronization complete!
01.12.2013 12:54:02 Synchronization process failed!
01.12.2013 12:54:03 Backup failed with code 55 (Access denied).


Debug info attached.

Copying files between Windows Explorer and through Instant Sync works fine.

I

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« Last Edit: December 01, 2013, 08:21:26 AM by clemo »

Offline Emanuel Sescu

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  • Emanuel Sescu
Re: COS Service fails to start
« Reply #2 on: December 10, 2013, 03:15:26 AM »
Try to run the sync process as administrator.
The automated sync to cCloud is designed to run "as a service" so it has administrator privileges.

Thanks
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Regards,

Emanuel Sescu
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Offline clemo

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Re: COS Service fails to start
« Reply #3 on: December 10, 2013, 08:53:01 AM »
I have now uninstalled cDrive and installed cCloud.  Ccloud works much better for the wayI prefer to work.

Thanking you for replying.

I

 

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