Author Topic: cCloud bug reports  (Read 1229 times)

Offline Emanuel Sescu

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cCloud bug reports
« on: December 17, 2013, 08:52:06 AM »
Please post all bug reports & BSOD's here.
Be sure to include:

- Your Operating System (and whether it's 32bit/64bit);
- Other Backup & Security Software Installed;
- How you produced the problem;
- How you tried to resolve the problem;
- Screen-shots with the error (if any);
- if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
- if the issue is a crash, program stops responding or freezes please see this topic
- if the issue is an error please run the dbgInfo.bat in installation folder as administrator and post the resulting cbu file.
- Any other Additional Information that can help us find the cause of the problem (for example: any non-default settings used);

« Last Edit: January 06, 2014, 07:48:40 AM by Emanuel Sescu »

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