Author Topic: cCloud 3.0.3.18 bug reports  (Read 1138 times)

Offline Emanuel Sescu

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cCloud 3.0.3.18 bug reports
« on: December 03, 2013, 10:33:39 AM »
Please post all bug reports & BSOD's here.
Be sure to include:


- Your Operating System (and whether it's 32bit/64bit);
- Other Backup & Security Software Installed;
- How you produced the problem;
- How you tried to resolve the problem;
- Screen-shots with the error (if any);
- if the issue is a BSOD, please post all the dump files in \Windows\Minidump folder (you can compress them)
- if the issue is a crash, program stops responding or freezes please see this topic
- if the issue is an error (not program crash or freeze) please run the dbgInfo.bat in installation folder and post the resulting cbu file.
- Any other Additional Information (for example, any non-default settings used);

« Last Edit: December 17, 2013, 08:49:44 AM by Emanuel Sescu »
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Offline HTB

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Re: cCloud 3.0.3.18 bug reports
« Reply #1 on: December 07, 2013, 03:23:48 PM »
Why sometime it work and something i can not login and give me this error 10000 any reason
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Offline HTB

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Re: cCloud 3.0.3.18 bug reports
« Reply #2 on: December 09, 2013, 01:36:28 AM »
now i can not see my date that i upload this crazy man i guess i can not depend on your of backup if the data is lost
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Offline Torfstecher303

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Re: cCloud 3.0.3.18 bug reports
« Reply #3 on: December 10, 2013, 01:02:07 AM »
Login failed with both Software, cCloud and cDrive ...

cDrive v1.0.3.18
Windows version: 32bit, Windows 7

[cDrive LOG]
PerformDiagnostics > Checking cDrive.exe integrity...
PerformDiagnostics > cDrive.exe is ok!

PerformDiagnostics > Checking windows task scheduler functionality...
DeleteScheduledTask > Task to be deleted wasn't found!
PerformDiagnostics > Windows task scheduler is working OK!
PerformDiagnostics > Diagnostics ran successfully!

COSOpenSessionTH > Opening user session for User ****
COSOpenSessionTH > Opening user session result 112175
COSOpenSessionTH > COS_USER_MANAGER::OpenUserSession call failed with API_STATUS 112175.


Offline Emanuel Sescu

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Re: cCloud 3.0.3.18 bug reports
« Reply #4 on: December 10, 2013, 03:26:30 AM »
Hi

Please collect the debug logs for the reported issues.

Thanks
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