Author Topic: Cannot have it working  (Read 1080 times)

Offline donerkeb

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Cannot have it working
« on: April 20, 2015, 05:46:23 AM »
I'm on Mac, I live in China. I just downloaded Comodo and I have the following issues.

- On the left I got the message saying "The virus scanner is not working properly" and when clciking on "Run Diagnostics" I got my my password asked but when I add it nothing happens, the window just closes...

- I cannot update the virus database. Sometimes it starts downloading and then it always stops, the highest I got was a 22% download. It says it can take several minutes but nothing happens afterwards. I tried with and without the VPN, in both cases it gets stuck. 

- I managed to download a file called bases.cv, but I have no idea how or where to upload it.

- trying to Run a Scan, I select "My Computer", click "Scan", and then nothing happens, the programme doesn't respond.

Thanks for help in getting this working...

Offline THE_INV1CTUS

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  • Posts: 2
Re: Cannot have it working
« Reply #1 on: May 02, 2015, 09:35:25 AM »
I'm having the same issue.

The virus scanner is not functioning properly! (Run Diagnostics) on the left panel, click on it, nothing. Run a scan, nothing.

Please help....

 

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