spam SB/spamgateway_comodo_com (0.999979556788)

This is a reason that appears when a message has been blocked by ASG.

Can someone please explain what “spam SB/spamgateway_comodo_com (0.999979556788)” means?

Thank you.

Hi w-e-v,

Could you please point me to the concrete message -
ID from the log search page or link from quarantine?

Regards,
Kirill

Hello Kirill,

This is one ID you are requesting: 1Tvc1A-0002TJ-83

Many emails from several users are being blocked by CASG and the reason its the one I posted.

It means that message similar by content/structure has been reported as spam already.
If it is false-positive, please release the message(s) so the system can learn from that and adjust the training.

Regards,
Kirill