Author Topic: Intermittent outbound e-mail traffic problems on Comodo Antispam  (Read 255 times)

Offline ivans

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Intermittent outbound e-mail traffic problems on Comodo Antispam
« on: February 27, 2017, 12:33:03 PM »
Due to problems with ASG solution hosting provider configuration we are experiencing intermittent problems with outbound traffic.
This issue effecting all our customers and we are closely working with hosting provider on fixing it as soon as possible!
« Last Edit: February 27, 2017, 01:14:21 PM by ivans »

Offline ivans

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Re: Intermittent outbound e-mail traffic problems on Comodo Antispam
« Reply #1 on: March 01, 2017, 01:37:01 AM »
Let me update the status as of today:
Yesterday (Feb 27th) we identified root-cause of the problem and were working with some of the customers and hosting vendor to restore the service back to normal level.
As of now (Feb 28th) we have fully restored Antispam Service from our EU datacenter.
In a mean time this case triggered discussions with hosting vendor and currently we are working on additional agreement with them which will let us to prevent such cases from happening in the future. I hope will send you updates on this topic soon (once it will pass through technical and legal reviews :-))

 

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