Author Topic: How submit a BSOD bugreport  (Read 4664 times)

Offline gibran

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How submit a BSOD bugreport
« on: November 08, 2007, 07:59:30 AM »
Please DO remember to add those informations to all BSODs you post .
  • Windows Version/Bit and Service Packs
  • Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version
  • Affected Driver/Software and Version (if the bug doesn't affect window itself)
  • Brief description of the problem (Attach Diagnostic report or crash dumps if needed)
  • Steps to reproduce the bug (if applicable)
  • Gmer report (download) Only for 32bit platforms

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Disable reboot on blue screen of death

Sometimes our computer restarts after showing us a blue screen of death. It might be important for us to note down the error message that caused the blue screen of death to troubleshoot the problem. To disable rebooting the computer after you see a blue screen of death follow the below steps:

1) Goto Control Panel ---> System ( or Press Windows key + Pause)

2) Click the Advanced Tab

3) Under the 'Startup and Recovery' section click on Settings

4) Under 'System Failure' section uncheck 'Automatically Restart'

5) Click on 'OK'

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Configure the dump type
To configure startup and recovery options to use the small memory dump file, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer.
If they are, see your product documentation to complete these steps.

1.   Click Start, point to Settings, and then click Control Panel.
2.   Double-click System.
3.   Click the Advanced tab, and then click Settings under Startup and Recovery.
4.   In the Write debugging information list, click Small memory dump (64k).

To change the folder location for the small memory dump files, type a new path in the Dump File box (or in the Small dump directory box, depending on your version of Windows).

Find your minidumps
Paste the Small dump directory string you found in Startup and Recovery Dialog  (eg. %SystemRoot%\Minidump) in explorer and hit go

NOTE: According to Microsoft, there are several reasons why the Memory.dmp file is not being created when your computer encounters a STOP message:
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•The Memory.dmp file already exists and the option Overwrite Any Existing File (found in Control Panel System) is not selected. It is a good idea to leave this box checked and to move or copy the current Memory.dmp file.
•The paging file on the boot drive is not large enough. To use the "Write Debugging Information To" feature to obtain a complete memory dump file, the paging file on the boot drive must be at least as large as physical memory + 1 MB. When you create a kernel memory dump file, the file is usually around one-third the size of the physical memory on the system. Of course, this quantity will vary, depending on your circumstances.
•The paging file is not on the %systemroot% partition. When the STOP error occurs, the system crash dump is written out to the pagefile on the root of the %systemroot% drive.
•There is not room for the Memory.dmp file in the path specified in Control Panel for writing the memory dump.
•It is possible that the SCSI controller is bad or the system crash is caused by a bad SCSI controller board.
•If you specify a non-existent path, a dump file will not be written. For example, if you specify the path as C:\Dumpfiles\Memory.dmp and no C:\Dumpfiles folder exists, a dump file will not be written.
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