Author Topic: CFP 3.0.9.229 BETA BSODs[CLOSED]  (Read 15895 times)

Offline zeer

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #15 on: September 30, 2007, 05:28:40 PM »
Hi Just installed CFP 3.0.9.299 Beta, evrything is working fine but when I click " Check for updates" under MISELLANEUS, I get BSOD. no dump was created.
Using:
Windows Xp Pro/ 32bit/ SP2
NOD32 2.7

BSOD:
STOP: c000021a {Fatal system error}
The windows subsystem system processterminated unexpectedly with a status of 0xc0000005 (0x7c9106c3 0x0052dd88)

CFP is also not showing my Nvidia network card and there is nothing in zones, if I try to add it , it says "can't edit".

Offline egemen

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #16 on: September 30, 2007, 08:18:41 PM »
Hi Just installed CFP 3.0.9.299 Beta, evrything is working fine but when I click " Check for updates" under MISELLANEUS, I get BSOD. no dump was created.
Using:
Windows Xp Pro/ 32bit/ SP2
NOD32 2.7

BSOD:
STOP: c000021a {Fatal system error}
The windows subsystem system processterminated unexpectedly with a status of 0xc0000005 (0x7c9106c3 0x0052dd88)

CFP is also not showing my Nvidia network card and there is nothing in zones, if I try to add it , it says "can't edit".

That is because csrss.exe has crashed. This is a bug in Windows XP. Can you please update your windowx XP?

We will remove the manifest from updater but nonetheless  updating windows XP may fix the problem.

Offline pykko

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #17 on: October 01, 2007, 02:00:48 PM »

It is quite unlikely that CFP can cause such prsistent BSODs. If you can provide us a minidump, we can immediately identify the buggy piece and let you know.

Thx,
egemen
Well, unfortunately no minidump was created and I don't want to risk installing it again. :(
I'm using Avira Security Suite (full install except for the firewall). You can test this configuration if you can. Maybe the new WebGuard (http scanning) feature from Avira is incompatible with Comodo.
Thanks

Offline djbronko

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #18 on: October 02, 2007, 01:36:35 AM »
  • Win XP x64 SP2
  • AVG Antivir Free 7.5.488
  • I found no affected driver/software.
  • While virus scanning, I got a BSOD showing no specific cause but only the following hex values:
    STOP: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff800010554b7)
    Minidump is attached.
  • No steps to reproduce the bug.
  • GMER reports that its service is not compatible with my system (?) and then crashes. I guess this may be because of the x64 platform: GMER tried to use a service gmer.sys in %WINDIR%\drivers, but this file is located in %WINDIR%\SysWOW64\drivers on my system. So no GMER log for this report.

[attachment deleted by admin]

Offline sekalainen

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #19 on: October 02, 2007, 02:27:56 PM »
Hi all,

1. Windows Version/Bit and Service Packs:
Vista Business x64 and all the updates that have come so far.

2. Your realtime Antivirus/version,Spyware remover/Version, other Security Software/Version:
Norton Internet Security 2007, the security suite contains Norton's own spyware removal.

3. Affected Driver/Software and Version (if the bug doesn't affect window itself):
While starting up the computer and booting Vista it often crashes to a blue screen. Crashes happen with the latest 3.0.9.229 x64 version of the firewall. There weren’t any issues with the previous 3.0.8.214 version.

“Technical information: *** STOP: 0x0000007E (0xffffffffc0000005, 0xfffff80001e8585e, 0xfffff980056b1a08, 0xfffff980056b13e0)

- Brief description of the problem (Attach Diagnostic report or crash dumps if needed):
I have attached the minidumb file.

- Steps to reproduce the bug (if applicable)
These crashes happen often (but not every time) when the computer has been turned on and Windows is starting up.

[attachment deleted by admin]
« Last Edit: October 03, 2007, 12:48:24 PM by sekalainen »

Offline gibran

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #20 on: October 02, 2007, 03:10:04 PM »
Sorry,
GMER is not compatible with 64 bit windows.
and RootKit Hook Analyzer removed 64bit support in their latest versions
"In the beginning the Universe was created. This has made a lot of people very angry and has been widely regarded as a bad move."- Douglas Adams

Offline Zeus

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #21 on: October 08, 2007, 06:31:53 AM »
1.Winxp+SP2(standard official SP2)+32Bit+ Chinese edition

2.No any other security software(The firewall inner Windows Xp was closed)

3.Random application

4.Suddenly BSOD when I start a application(any application maybe cause BSOD, not a same application), The screen display"Stop, c000021a unknow hard error", no DMP files available.

5.Cann't reproduce

6.Gmer report (download) Only for 32bit platforms

Offline giraffe

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #22 on: October 08, 2007, 08:17:46 AM »
Well, I've been reading this thread but haven't understood much of it  ???

The BSODs tend to be a bit unpredictable but seem to occur when there are 2 or more things happening - so much for multi-tasking and dual-core!

Now, is there a version coming soon that will stop the BSODs or do I have to install <furtive whisper> ZA </whisper>?

Peter.
W7 Pro SP1
Comodo IS
Pale Moon
SAS and MBAM on-demand.

Offline MadsDingle

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #23 on: October 08, 2007, 02:45:32 PM »
Just a litlle notice.Those of you running vista x64 with 4 gigs of ram and a nforce chipset.There is a bug in vista that makes BSOD if your running with that kind of hardware,a hotfix is made and you can get it on microsoft HP.I first thougt that it was comodo making BSOD but after i installed the hotfix,no problems at all.

Offline skyway

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #24 on: October 10, 2007, 12:30:40 PM »
1* AMD Athlon XP 2500+, 1 GB RAM, NV GF6600, SB Live 5.1
2* Windows XP Pro SP2
3* NOD32, and before that - Avira Antivir - bsod doesn't depend on that I think
4* I receive BSOD each day directly at 10.00 AM GMT +2
5* Steps: I can resolve this by turning off CPF before each of 10.00 AMs but... it's kinda annoying :)

Offline egemen

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #25 on: October 10, 2007, 03:45:27 PM »
1* AMD Athlon XP 2500+, 1 GB RAM, NV GF6600, SB Live 5.1
2* Windows XP Pro SP2
3* NOD32, and before that - Avira Antivir - bsod doesn't depend on that I think
4* I receive BSOD each day directly at 10.00 AM GMT +2
5* Steps: I can resolve this by turning off CPF before each of 10.00 AMs but... it's kinda annoying :)

Any memory dumps ou can post?

Thx,
egemen

Offline Penomena

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #26 on: October 11, 2007, 05:29:43 AM »
Hi. I've been getting BSODs on boot-up once in a while ever since I installed the new Beta. 3.0.8 was giving me the same problem, but the start-up BSODs vanished after I upgraded to 3.0.9, just to begin to reappear (about 3 days and 2 successful boots after the upgrade).
  • Windows Vista Home Basic 32bit
  • AVG Free 7.5.488

I've attached dumps from two of the crashes along with a report from GMER. Windows reports the error as follows on startup:
Quote
Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.0.6000.2.0.0.768.2
  Locale ID:   1033

Additional information about the problem:
  BCCode:   1000007e
  BCP1:   C0000005
  BCP2:   88862164
  BCP3:   836A7444
  BCP4:   836A7140
  OS Version:   6_0_6000
  Service Pack:   0_0
  Product:   768_1

EDIT: Nevermind, I disabled image execution control and haven't gotten a crash sense. I thought that setting the Defense+ security level to disabled would effectively disable all of Defense+ but apparently that wasn't the case.


[attachment deleted by admin]
« Last Edit: October 12, 2007, 10:37:43 PM by Penomena »

Offline Goran

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Re: CFP 3.0.9.229 BETA 32-Bit Bug Reports
« Reply #27 on: October 17, 2007, 05:26:28 PM »
OS: WinXP Pro SP2
HW: mb Asus P5B, cpu Intel C2D E2160, ram 1GB Transcend DDR2 800MHz

Could not complete installation, got BSOD.

stop: c000021a {fatal system error}
The windows SubSystem system process terminated unexpectedly with a status of 0xc0000005 (0x7c9106c3 0x0069f074)

Also running CAV 2.0 beta.

Goran

Offline Omegaman007

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Windows XP Pro x64 keeps rebooting after install
« Reply #28 on: October 21, 2007, 12:39:58 AM »
After installation my PC keeps rebooting very shortly after windows bootup starts.  I'm running Windows XP64 with SP2.  I've also experienced corruption of the \windows\system32\config\system file.  Running an Athlon x2 4400+ processor.

Any ideas?

I've uninstalled the old Beta version prior to my install attempt and Windows firewall is disabled.  Uninstalled the antivirus I was running (AVG 7.5) but still have the rebooting issue.

Thanks!

Offline ~Daniel~

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Re: CFP 3.0.9.229 BETA BSODs
« Reply #29 on: October 24, 2007, 05:56:48 PM »
Does anyone mind if I explain how to read the contents of your own minidump file?

If not, read on (:TNG)

1) Download the Debug Toolkit and install it.
2) create a ReadDump.cmd file on your desktop
3) paste these lines in the file...
Code: [Select]
cd\
cd "C:\Program Files\Debugging Tools for Windows"
windbg.exe -y srv*c:\symbols*http://msdl.microsoft.com/download/symbols -i c:\windows\i386 -z c:\windows\minidump\Mini102307-01.dmp
4) edit the Mini102307-01.dmp with the name of the minidump file on your PC, and save it
5) execute the file just created.
6) the debugger tool will launch and list a summary of what it thinks the faulting files/drivers are... make sure you give the application a minute or 2 to complete it's job... I does go online for symbol information.
7) once the summary is completed, you will also notice  alink to show details, click this link to show detailed stack information of what was going on at the time of the crash

happy dump file reading  :THNK :Beer
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