Author Topic: Cannot submit file(s)  (Read 9807 times)

Offline MrFishy

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Cannot submit file(s)
« on: July 29, 2008, 06:59:15 PM »
Hello-
Grue155 suggested I file this bug report. Please read through this as it will explain the situation much better than I'd be able to re-cap it for us.
This is one GREAT firewall. Never a problem. Just can't get it to scan.
Thank you so much.
note: scan's not detecting this file . . . just keeps stopping on it. 2 days now. 6-7 scans.

XP Home
Latest Avira AV
Mamutu
SpywareBlaster
Spybot S&D
Windows defender
Comodo free FWall 3.0.24.368

Vettetech

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Re: Cannot submit file(s)
« Reply #1 on: July 29, 2008, 07:19:51 PM »
You do not need all that security running in the back round. Your running 2 HIPS side by side and 2 spyware scanners. Are you running Spybot and Windows Defender in real time mode? Are you using Avira Premium or free? It is bad to run Mamutu and D+ at the same time.

Offline grue155

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Re: Cannot submit file(s)
« Reply #2 on: July 29, 2008, 07:46:58 PM »
For the purposes of the bug report, what other software is in use isn't relevent.

Topic reference is https://forums.comodo.com/help_for_v3/scan_wont_complete-t25590.0.html

Short summary of the bug: CFP "Submit Suspicious Files" allows only submission of executable files. The CFP "Scan my system" wedged on a non-executable file. In an effort to give Comodo a working example of a file that hangs, I suggested submitting the file to Comodo. MrFishy attempted to do so, and found CFP has no means to submit a file that isn't an executable (e.g. *.exe, *.sys, *.drv, and a half dozen others)

Since current virus vectors include files like PDFs and SWF Flash files, a CFP "Scan My System" could very well detect such a file, and the user would be unable to submit the file to Comodo thru CFP. Per my take on the matter, this is a bug in CFP.

Edit: Note the file that was scanned was not an executable file, according to CFP recognized file extensions. Meaning "scan My System" does not scan just executables. If a file can be scanned, it needs to be able to be submitted.
« Last Edit: July 29, 2008, 08:01:09 PM by grue155 »

Offline MrFishy

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Re: Cannot submit file(s)
« Reply #3 on: July 29, 2008, 08:08:02 PM »
You do not need all that security running in the back round. Your running 2 HIPS side by side and 2 spyware scanners. Are you running Spybot and Windows Defender in real time mode? Are you using Avira Premium or free? It is bad to run Mamutu and D+ at the same time.

Well, the Mamutu was already in here when I went with Comodo firewall and nothing popped up saying don't use these 2 together?
Spybot's on demand. Defender loads w/boot. Avira free, just dumped AVG8 free few weeks back for latest Avira AV. It (Avira) keeps finding FP's and I'm about to switch to Comodo's beta, unless I hear not to here.
With dial-up, do you think making some software removals will speed up my surfing experience? I haven't had any app incompatibility issues (:KWL)
« Last Edit: July 29, 2008, 08:12:55 PM by MrFishy »

Vettetech

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Re: Cannot submit file(s)
« Reply #4 on: July 29, 2008, 08:21:36 PM »
Sorry grue I wasn't stepping on your toes but I was amazed at all the overlapping security and was thinking that maybe something is clashing. Mamutu is a behavior blocker like D+ and we all know that 2 HIPS do not mesh well.

Offline grue155

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Re: Cannot submit file(s)
« Reply #5 on: July 29, 2008, 10:02:11 PM »
Not a problem, but this being a bug report, I don't want to have the situation of a bughunter seeing a lot of smoke about applications, and missing the fire of a CFP bug not allowing file submissions. If there is question about applications in use, then it should be in the v3 help topic, and not here.

Offline oleo80

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Re: Cannot submit file(s)
« Reply #6 on: August 24, 2008, 03:57:43 AM »
Hi!
I also have the same problem: I can't "submit" files nor "lookup". I'm using CPF 3.0.25.378 in this configuration:
WIN XP SP3
Kaspersky Antivirus 2009.
The same problem on my laptop with Avast in place of Kaspersky.

Thanks,
Fabio.

Vettetech

  • Guest
Re: Cannot submit file(s)
« Reply #7 on: August 24, 2008, 07:48:31 AM »
Sometimes the server is down. Try submitting them again but you don't need to submit them if you know what they are.

 

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