Author Topic: PrivDog causes google drive not to function properly!  (Read 3443 times)

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
PrivDog causes google drive not to function properly!
« on: October 22, 2013, 04:39:47 AM »
Hi, PrivDog causes google drive not to function correctly, cannot create new doc or even open them in firefox when PrivDog is enabled! EVEN after I added *.google.com as an exception!
« Last Edit: October 22, 2013, 10:07:55 AM by blackkatt »

Offline NPoberezhnaya

  • Quality Assurance
  • Comodo Loves me
  • ****
  • Posts: 108
Re: PrivDog causes google drive not to function properly!
« Reply #1 on: October 22, 2013, 11:26:15 AM »
Hi blackkatt!

Could you describe the situation?
1) Version of FF
2) Version of privdog
3) detailed steps

thank you very much!
Nadya :)

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
Re: PrivDog causes google drive not to function properly!
« Reply #2 on: October 22, 2013, 12:27:31 PM »
okej,

latest firefox 24.0  privdog 1.7.0.12 (win 8.1)

1. visit https://drive.google.com/
2. tries to open a document / or create a new one
3. receive an error message that says "The file is unfortunately not available, there is unfortunately a problem with this file"
4. tries chrome, all works...
5. adds *.google.com to exclusion list in privdog, restarts FF, still don't work.
6. disables privdog, all works good.
« Last Edit: October 22, 2013, 12:37:13 PM by blackkatt »

Offline oyaremchuk

  • Comodo Staff
  • Comodo Loves me
  • *****
  • Posts: 162
Re: PrivDog causes google drive not to function properly!
« Reply #3 on: October 22, 2013, 02:53:54 PM »
Can you please also copypast here list of blocked threats on page where you tried to do some actions.
Oleg

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
Re: PrivDog causes google drive not to function properly!
« Reply #4 on: October 23, 2013, 02:36:20 AM »
Huh? first of there ain't non as the url is in the excluded list. If i remove it from the exclusion list (where it still won't work) the following is blocked

from https://drive.google.com
googleadservices.com  2 requests
ssl.google-analytics.com 1 request

nothing is blocked
https://docs.google.com

Websites in your Exceptions list:

    *google.com
    *drive.google.com
    *googleadservices.com
     ssl.google-analytics.com

when added again to the excluded list nothings is blocked but still won't work, disabling PrivDog solves the issue :/
« Last Edit: October 23, 2013, 02:42:03 AM by blackkatt »

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
Re: PrivDog causes google drive not to function properly!
« Reply #5 on: November 15, 2013, 01:24:39 AM »
Why isn't anything happening? no new update...

Offline oyaremchuk

  • Comodo Staff
  • Comodo Loves me
  • *****
  • Posts: 162
Re: PrivDog causes google drive not to function properly!
« Reply #6 on: November 15, 2013, 03:31:53 AM »
We are looking at it, but seems problem not so simple. Hope solution will be ready next week.
Oleg

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
Re: PrivDog causes google drive not to function properly!
« Reply #7 on: November 15, 2013, 03:36:17 AM »
We are looking at it, but seems problem not so simple. Hope solution will be ready next week.

Oh, I see! well I have no doubt that you'll fix this  ;)

Offline oyaremchuk

  • Comodo Staff
  • Comodo Loves me
  • *****
  • Posts: 162
Re: PrivDog causes google drive not to function properly!
« Reply #8 on: November 18, 2013, 06:02:13 AM »
Huston, we have a problem :) We re-checked this issue more than 10 times during Friday and used different configs for machines, but can't see mistakes.

Please create several snapshots for us, if you still have problem. And confirm one thing - if you put drive.google.com in exception list, it anyway not work fine?
Oleg

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
Re: PrivDog causes google drive not to function properly!
« Reply #9 on: November 18, 2013, 06:05:09 AM »
Huston, we have a problem :) We re-checked this issue more than 10 times during Friday and used different configs for machines, but can't see mistakes.

Please create several snapshots for us, if you still have problem. And confirm one thing - if you put drive.google.com in exception list, it anyway not work fine?

Yes, I put it in exception list, I said so in my post :)  Yes still had issues, PrivDog is now uninstalled...

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
Re: PrivDog causes google drive not to function properly!
« Reply #10 on: November 18, 2013, 06:58:47 AM »
Okey, so I installed it again to help you out.

latest firefox 25.0.1  privdog 1.7.0.12 (win 8.1)

1. visit https://drive.google.com/
2. tries to open a document / or create a new one
3. receive an error message that says "The file is unfortunately not available, there is unfortunately a problem with this file"
4. tries chrome, all works...
5. adds *.google.com to exclusion list in privdog, restarts FF, still don't work.
6. disables privdog, all works good.

This is how it looks


[attachment deleted by admin]
« Last Edit: November 18, 2013, 07:00:19 AM by blackkatt »

Offline NPoberezhnaya

  • Quality Assurance
  • Comodo Loves me
  • ****
  • Posts: 108
Re: PrivDog causes google drive not to function properly!
« Reply #11 on: November 18, 2013, 09:25:34 AM »
Hi blackkatt!

I created the ticket  for devs. I hope that they would explore this issue
thank you
Nadya :)

Offline blackkatt

  • Comodo Loves me
  • ****
  • Posts: 130
Re: PrivDog causes google drive not to function properly!
« Reply #12 on: November 22, 2013, 09:18:23 AM »
Issue seems fixed in PrivDog 1.8.0.15 :)

 

Free Endpoint Protection
Seo4Smf 2.0 © SmfMod.Com Smf Destek