PrivDog causes google drive not to function properly!

Hi, PrivDog causes google drive not to function correctly, cannot create new doc or even open them in firefox when PrivDog is enabled! EVEN after I added *.google.com as an exception!

Hi blackkatt!

Could you describe the situation?

  1. Version of FF
  2. Version of privdog
  3. detailed steps

thank you very much!

okej,

latest firefox 24.0 privdog 1.7.0.12 (win 8.1)

  1. visit https://drive.google.com/
  2. tries to open a document / or create a new one
  3. receive an error message that says “The file is unfortunately not available, there is unfortunately a problem with this file”
  4. tries chrome, all works…
  5. adds *.google.com to exclusion list in privdog, restarts FF, still don’t work.
  6. disables privdog, all works good.

Can you please also copypast here list of blocked threats on page where you tried to do some actions.

Huh? first of there ain’t non as the url is in the excluded list. If i remove it from the exclusion list (where it still won’t work) the following is blocked

from https://drive.google.com
googleadservices.com 2 requests
ssl.google-analytics.com 1 request

nothing is blocked
https://docs.google.com

Websites in your Exceptions list:

*google.com
*drive.google.com 
*googleadservices.com 
 ssl.google-analytics.com

when added again to the excluded list nothings is blocked but still won’t work, disabling PrivDog solves the issue :confused:

Why isn’t anything happening? no new update…

We are looking at it, but seems problem not so simple. Hope solution will be ready next week.

Oh, I see! well I have no doubt that you’ll fix this :wink:

Huston, we have a problem :slight_smile: We re-checked this issue more than 10 times during Friday and used different configs for machines, but can’t see mistakes.

Please create several snapshots for us, if you still have problem. And confirm one thing - if you put drive.google.com in exception list, it anyway not work fine?

Yes, I put it in exception list, I said so in my post :slight_smile: Yes still had issues, PrivDog is now uninstalled…

Okey, so I installed it again to help you out.

latest firefox 25.0.1 privdog 1.7.0.12 (win 8.1)

  1. visit https://drive.google.com/
  2. tries to open a document / or create a new one
  3. receive an error message that says “The file is unfortunately not available, there is unfortunately a problem with this file”
  4. tries chrome, all works…
  5. adds *.google.com to exclusion list in privdog, restarts FF, still don’t work.
  6. disables privdog, all works good.

This is how it looks

[attachment deleted by admin]

Hi blackkatt!

I created the ticket for devs. I hope that they would explore this issue
thank you

Issue seems fixed in PrivDog 1.8.0.15 :slight_smile: