Author Topic: Help with Uninstall  (Read 6467 times)

Offline CTMUser

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Help with Uninstall
« on: May 02, 2010, 08:35:34 AM »
I am using the latest version of CTM, and when I attempted to reset the baseline, I was unable to boot any longer. Luckily I had an Acronis backup of my computer and restored to that backup. After this I attempted to uninstall CTM. During the reboot to complete the uninstall CTM hung and gave PreLoadSector errors, leaving me unable to boot into windows. I have attempted to repair the MBR, etc.. but to no avail. I restored to my Acronis backup again, and CTM is functioning, however, I want to remove CTM without screwing up the MBR so that I can boot into windows. I can see in the forums that this is a problem with other users, and was supposed to be fixed in the newest version (which I am running) but that is not the case for me. If anyone can help, I would be most grateful.

Offline marlonvdb

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Re: Help with Uninstall
« Reply #1 on: May 02, 2010, 12:40:15 PM »
Did you try to uninstall CTM from out of the boot-console or from out of window's control panel?

Offline CTMUser

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Re: Help with Uninstall
« Reply #2 on: May 02, 2010, 01:33:25 PM »
I tried both with the same results.

Offline CTMUser

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Re: Help with Uninstall
« Reply #3 on: May 04, 2010, 08:07:13 AM »
I was able to use third party software (MBRTool) to remove CTM from the MBR, and all is well.

I have learned my lesson, and will not ever be installing CTM again.

I will return to EAZ-FIX which has never caused any issues for me.

I will no longer be participating in this forum.

Good luck to all :-)

Offline Septem

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Re: Help with Uninstall
« Reply #4 on: May 12, 2010, 03:09:16 AM »
I am using the latest version of CTM, and when I attempted to reset the baseline, I was unable to boot any longer. Luckily I had an Acronis backup of my computer and restored to that backup. After this I attempted to uninstall CTM. During the reboot to complete the uninstall CTM hung and gave PreLoadSector errors, leaving me unable to boot into windows. I have attempted to repair the MBR, etc.. but to no avail. I restored to my Acronis backup again, and CTM is functioning, however, I want to remove CTM without screwing up the MBR so that I can boot into windows. I can see in the forums that this is a problem with other users, and was supposed to be fixed in the newest version (which I am running) but that is not the case for me. If anyone can help, I would be most grateful.

hi,

We will fix the problem in the next version. Thank you for feedback!

Best Regards

Offline Tech

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Re: Help with Uninstall
« Reply #5 on: May 17, 2010, 07:14:32 AM »
We will fix the problem in the next version. Thank you for feedback!
Which is the problem?
I've tried to reset the baseline and it worked like a charm...
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Offline Septem

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Re: Help with Uninstall
« Reply #6 on: May 17, 2010, 09:57:41 PM »
Which is the problem?
I've tried to reset the baseline and it worked like a charm...

hi,

There may be a problem with reset baseline and uninstall to current system in a very special environment, but we have fixed it.

Regards,

Offline Prime_8

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Re: Help with Uninstall
« Reply #7 on: May 18, 2010, 07:21:05 PM »
just saw that you had a problem fixed .

but i just reset my base line , and had "memory oveflow detected" warning come up dunring pre win console .
win XP MCE SP 3,  2 gigs of ram. AMD x2 64 bit dual core.
i cant see if the new baseline is fine or not but i cirtainly cant trust it .

I think i will have to boot in a PE environment and ghost my  C drive  to a solid image .
I all ready backed up my MBR and file table .

- this should prolly be a new bug thread ?

 

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