Author Topic: Beta 175. Icon disappear from system tray. Can't open the interface.  (Read 7535 times)

Offline Tech

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Well, that's it. I have two processes running. Can't kill them, can't restart and can't see the icon on system tray.
I can enter the console at boot.
What should I do?

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Offline Tech

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Re: Beta 175. Icon disappear from system tray. Can't open the interface.
« Reply #1 on: June 23, 2010, 06:45:08 PM »
I've restored a snapshot with CTM.
Any way to help troubleshooting this?
Of course, the icon came back after restoring...
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Offline Tech

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Re: Beta 175. Icon disappear from system tray. Can't open the interface.
« Reply #2 on: June 24, 2010, 03:16:44 PM »
Any help? Where is the support team? ???
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Offline Flykite

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Re: Beta 175. Icon disappear from system tray. Can't open the interface.
« Reply #3 on: June 25, 2010, 12:04:18 AM »
Can't kill the two running processes 'ctm.exe' and 'ctmtray.exe' ?
It sounds very strange, these processes should be able to end.

BTW: Are you enable "fast user switching"? In this case, if you switch user, the CTM icon will be disappear insystem tray, and can not open the interface.

Thanks for your support! We will look into this issue and try to fix it in the future.
Best Regards


Offline Tech

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Re: Beta 175. Icon disappear from system tray. Can't open the interface.
« Reply #4 on: June 25, 2010, 05:07:58 PM »
It sounds very strange, these processes should be able to end.
Specially it is not an admin process...

BTW: Are you enable "fast user switching"? In this case, if you switch user, the CTM icon will be disappear insystem tray, and can not open the interface.
I have more than one user, but I was not using the fast user switch.
By the way: Administrator (default), my account with admin rights, Guest account.
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