Author Topic: Crash CD on several different sites. Help is needed  (Read 582 times)

Offline teac2063

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Crash CD on several different sites. Help is needed
« on: July 13, 2018, 10:56:18 AM »
HI
After upgrade to Version Comodo Dragon v66.0.3359.117.(32-bit), Its always show crash page at several different sites. Its never happen before update.
Windows 7  (32-bit)
Install at: C:\Program Files\Comodo\Dragon
Please correct the error

« Last Edit: July 13, 2018, 11:00:47 AM by teac2063 »

Offline teac2063

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Re: Crash CD on several different sites. Help is needed
« Reply #1 on: August 08, 2018, 03:18:50 AM »
developers don't want to fix the problem?

Offline Alex P

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Re: Crash CD on several different sites. Help is needed
« Reply #2 on: August 09, 2018, 06:29:56 AM »
Hello teac2063, and thank you for your bug report. The issue is caused by a video card that is not supported for hardware acceleration. From Dragon V66 hardware acceleration is ON by default and we are working on making it fallback to software rendering in case that the video card can't handle hardware acceleration, but it takes some time to develop this feature. For now, please try opening dragon.exe from a command promt with dragon.exe --disable-accelerated-video-decode and please tell us if the problem still exists.
Thank you !

Offline Shane

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Re: Crash CD on several different sites. Help is needed
« Reply #3 on: August 31, 2018, 10:00:21 AM »
developers don't want to fix the problem?

Hi teac2063

This issue should be resolved in the latest v68 Beta2

https://forums.comodo.com/beta-corner-cd/comodo-dragon-v6803440106-32-and-64-bit-beta2-available-for-beta-testing-t122644.0.html

We'd appreciate it if you could check it out and give us feedback on your experience.

Thanks,
Shane.
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