Author Topic: Crash at several different sites  (Read 1132 times)

Offline px

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Crash at several different sites
« on: May 19, 2018, 05:02:56 PM »
Hello,
After upgrade to Version 65.0.3325.147 (64-bit), Its always show crash page at several different sites. Its never happen before update. Tried x32 and x64 but its same.
Extensions: only IDM Integration Module 6.30.9 that Enabled
Windows 10 Pro (64-bit)
Install at: C:\Program Files\Comodo\Dragon

This is examples of crash website when i access it. You can see the link on images.




« Last Edit: May 21, 2018, 11:22:25 AM by EricJH »

Offline px

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Re: Crash at several different sites
« Reply #1 on: May 19, 2018, 06:39:27 PM »
Solved by enabling hardware acceleration. Please tag this thread as solved

Offline Telthaur

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Re: Crash at several different sites [Solved]
« Reply #2 on: May 20, 2018, 02:19:51 PM »
It's merely a workaround, not a real solution. Enabling hardware acceleration breaks video playback on sites like Youtube etc.

Offline px

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Re: Crash at several different sites [Solved]
« Reply #3 on: May 20, 2018, 04:53:00 PM »
It's merely a workaround, not a real solution. Enabling hardware acceleration breaks video playback on sites like Youtube etc.

Yes maybe it's not the best solution but in this way I'm not bothered at all for browsing on the internet.

Offline Telthaur

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Re: Crash at several different sites [Solved]
« Reply #4 on: May 20, 2018, 05:13:59 PM »
Of course, good for you, and thank you! I also find your method helpful, but that doesn't mean it's a non-issue.
I just wanted to say Comodo should fix it anyway, not treat the bug as "solved".

Offline EricJH

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Re: Crash at several different sites [Solved]
« Reply #5 on: May 20, 2018, 05:44:00 PM »
What graphics chipset and drivers are the two of you using?

Offline rkparis

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Re: Crash at several different sites [Solved]
« Reply #6 on: May 21, 2018, 04:38:05 AM »
Hi all,
I had the same issue and enabling graphic acceleration also solved that issue.
I am using Nvidia GeForce GT 630M and Intel HD Graphics 4000 on a Windows 7 system.

Offline Shane

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Re: Crash at several different sites [Solved]
« Reply #7 on: May 21, 2018, 08:30:58 AM »
Hi All,

Thanks for the bug report.

Agreed, this should be seen as a defect and not solved.  Our team is now looking into this issue.

Shane.
Please read the Forum Policy below before posting: 

http://forums.comodo.com/new_member_information/forum_policy-t1516.0.html

Offline EricJH

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Re: Crash at several different sites
« Reply #8 on: May 21, 2018, 11:23:39 AM »
I removed solved from the topic title.

[at]rkparis. What driver version is your Intel HD Graphics 4000 using?

Offline rkparis

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Re: Crash at several different sites
« Reply #9 on: May 21, 2018, 12:35:54 PM »

[at]rkparis. What driver version is your Intel HD Graphics 4000 using?

9.17.10.2867, rather old (2012) but  the last one available!

Offline woody19517

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Re: Crash at several different sites
« Reply #10 on: May 21, 2018, 12:39:02 PM »
I'm getting a lot of Aw snaps this last week, mainly on Gmail and Facebook. Hp laptop, Windows 8.1 64bit AMD A8 processor using windows graphics. Dragon version, 65.0.3325.146

Offline Telthaur

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Re: Crash at several different sites
« Reply #11 on: May 21, 2018, 01:08:00 PM »
Windows 7 64-bit
Intel HD Graphics 4000, 10.18.10.4358 (default for CD) + Nvidia GeForce GTX 660M, 382.05

Offline EricJH

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Re: Crash at several different sites
« Reply #12 on: May 21, 2018, 01:36:23 PM »
Woody, can you check the driver version?

Offline woody19517

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Re: Crash at several different sites
« Reply #13 on: May 22, 2018, 03:27:12 AM »
Eric, the Directx diagnostic tool gives no information on the driver.

Offline EricJH

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Re: Crash at several different sites
« Reply #14 on: May 22, 2018, 10:57:21 AM »
Can you check in Device Manager?

 

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