Author Topic: Bug Reports - CAS 2.6 (Locked)  (Read 34882 times)

Offline mouse1

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Re: Inconsistencies in dealing with own email address
« Reply #15 on: June 04, 2009, 04:44:10 PM »
CAS adds your own email address automatically to the whitelist and will not allow you to 'block' your own address. But wierdly CAS will allow you to remove your email address from the whitelist.  If you do remove your own email addresss from the whitelist CAS will not let you re-add it via the GUI. But it will let you add it to the whitelist by sending a message to yourself or by importing it. Some of this may be intentional - for example the ability to remove your address from the whitelist allows you to simulate CAS authentication letter processing - but overall it seems too inconsistent to be intentional. Perhaps just need to relax the constraint on adding your own email address to whitelists via the GUI.

1. Your Operating System: XP SP3 32bit
2. Other Security and Utility Software Installed: CIS, CVE, CIV, CLP, Filezilla, Walllwatcher, Sony Ericsson PC software, Actual Window Manager, Routerstats, Revo, Process Explorer, Copernic Desktop
3. Email client: Outlook 2003 (Addins: Mailbuddy - disabled, ODIR dedupe, copernic summariser - disabled, Exchange Extensions - disabled, Redemption Helper (part of CAS?))
4. Email provider: Zen - POP3, SMTP; Gmail - POP3, SMTP
5. How you produced the problem: See above
6. How you tried to solve: N/A
7. Memory dumps: N/A
8. Any additional information: CAS version = 2.6
« Last Edit: September 23, 2009, 05:41:41 AM by mouse1 »

Offline mouse1

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Summary of bugs I cannot replicate
« Reply #16 on: June 05, 2009, 02:10:25 PM »
Summary of bugs reported by others in main forum since issue of CAS 2.6 (Jan 2009) that I cannot replicate either because a) I do not have the appropriate software. b) I do have relevant software, but bug does not occur. I have ommitted posts describing problems where there is good reason to believe they are caused by bugs already reported above.

1. Problems with Thunderbird
http://forums.comodo.com/antispam/anti_spam_not_working_with_thunderbird-t33447.0.html
http://forums.comodo.com/antispam/comodo_antispam_creating_duplicate_emails_in_thunderbird_mailbox-t40161.0.html
Possibly: http://forums.comodo.com/antispam/cas_does_not_work_with_gmail-t38681.0.html
Possibly: http://forums.comodo.com/antispam/error_with_sync-t38920.0.html
http://forums.comodo.com/antispam/error_with_sync-t38920.0.html

2. Problems with Firefox mail
http://forums.comodo.com/antispam/cas_does_not_work_with_firefox_simple_mail-t38674.0.html
http://forums.comodo.com/antispam/firefox_and_anti_spam-t33957.0.html

3. Problems with symantec/norton corporate antivirus
http://forums.comodo.com/antispam/problem_with_symantec_corporate_antivirus-t23486.0.html

4. Cannot replicate even though I have same software
http://forums.comodo.com/antispam/antispam_not_letting_outlook_2003_retrieve_emails_from_server-t37874.0.html
http://forums.comodo.com/antispam/emails_that_are_blocked_getting_through-t34737.0.html

5. Cannot replicate, not enough information given to know what software is involved
http://forums.comodo.com/antispam/cas_keeps_disappearing_wont_open-t34269.0.html
« Last Edit: June 05, 2009, 02:13:04 PM by mouse1 »

Offline mouse1

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Documentation/GUI information bugs
« Reply #17 on: June 05, 2009, 04:59:28 PM »
1. Advanced screen for email account settings not documented in help file. Especially unclear what 'automatically update account settings' means.

2. The installation program should ensure people understand that CAS does not work like other anti-spam tools, and explain how it does work. THis will ensure that people install it who will benefit from it, and prevent confused support requests. The key issues are a) that CAS is a default deny or rather challenge-based spam filter b) that CAS seeks to ensure that you need never see unauthorised mail and it is never downloaded into your client - it isn't sent to a spam mail box in your client.

3. The installation program should advise people not to switch on the 'challenge/response' policy until they have checked that the people they most frequently communicate with are white listed.

4. Not sure but I think the 'only allow digitally signed emails' policy is actually a 'only allow digitally signed emails and emails from whitelisted senders, don't send challenge emails' policy. If so best to describe it as such.
« Last Edit: December 14, 2009, 10:18:26 AM by mouse1 »

Offline mouse1

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Constant reminders when you turn off synchronisation
« Reply #18 on: June 07, 2009, 02:29:47 PM »
If you have been using synchronisation, then turn it off, you get constant reminders that it is turned off. One I could understand but persistant reminders seems wrong.

1. Your Operating System: XP SP3 32bit
2. Other Security and Utility Software Installed: CIS, CVE, CIV, CLP, Filezilla, Walllwatcher, Sony Ericsson PC software, Actual Window Manager, Routerstats, Revo, Process Explorer, Copernic Desktop
3. Email client: Outlook 2003 (Addins: Mailbuddy - disabled, ODIR dedupe, copernic summariser - disabled, Exchange Extensions - disabled, Redemption Helper (part of CAS?))
4. Email provider: Zen - POP3, SMTP; Gmail - POP3, SMTP
5. How you produced the problem: See above
6. How you tried to solve: N/A
7. Memory dumps: N/A
8. Any additional information: CAS version = 2.6

Offline brotman

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- Operating System: Windows XP home 32 bit with SP2+
-Security Software: Sunbelt Vipre, Online Armor Firewall, Spyot S&D
-Email Program: Microsoft Outlook 2007
-Email Provider & Protocol (POP3/IMAP): TWC/RoadRunner POP3/smtp
-How produced the problem: Trying to (re)install comodo Antispam
-How TRIED to resolve the problem: retried reintall (includes uninstall); "netsh winsock reset" fails.
-Post Memory Dumps on crash if you encounter any. None (yet)
-Any other Additional Information:  Un/re-install fails reporting comodo antispam failure, LSP could not be installled or something like that
-BSODS: No
-Bugs: can't access internet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


HELP PLEASE!  My PC is close to totally unusable.  I had Antispam "installed, but never used it or even saw any evidence that it was working.  So I downloaded the latest copy and tried  installing.  part of the install uninstalls the old copy. when it tried to reinstall the LSP error showed up and it would not install.  Thereafter I had no internet connectivity...  
« Last Edit: June 14, 2009, 02:48:36 PM by brotman »

Offline Eric Cryptid

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Re: Comodo AntiSpam Bug Reports
« Reply #20 on: June 15, 2009, 08:09:39 AM »
Please try uninstalling, running LSPFix http://download.cnet.com/LSPFix/3000-2085_4-10417026.html and then re-installing to correct your issue.

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Offline mouse1

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Re: Comodo AntiSpam Bug Reports
« Reply #21 on: September 28, 2009, 02:57:10 PM »
Keep getting access violation error when I use CAS with Routerstats http://www.vwlowen.co.uk/internet/files.htm. May be due to CAS or Routerstats. As message refers to the same file that appears to cause other memory leakage problems, may be a symptom of wider CAS memory leakage problem. (See other bug report posts). Is not *cause* of CAS memory leakage, as CAS memory leakage still occurs when Routerstats not running.

1. Your Operating System: XP SP3 32bit
2. Other Security and Utility Software Installed: CIS, CVE, CIV, CLP, Filezilla, Walllwatcher, Sony Ericsson PC software, Actual Window Manager, Routerstats, Revo, Process Explorer, Copernic Desktop
3. Email client: Outlook 2003 (Addins: Mailbuddy - disabled, ODIR dedupe, copernic summariser - disabled, Exchange Extensions - disabled, Redemption Helper (part of CAS?))
4. Email provider: Zen - POP3, SMTP; Gmail - POP3, SMTP
5. How you produced the problem: See above
6. How you tried to solve: N/A
7. Memory dumps or screen shots: See appended file for screenshot.
8. Any additional information: CAS version = 2.6

[attachment deleted by admin]
« Last Edit: September 28, 2009, 03:00:54 PM by mouse1 »

Offline bobfoery

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Re: Comodo AntiSpam Bug Reports
« Reply #22 on: October 01, 2009, 11:40:15 AM »
I'm trying to configure AntiSpam 2.6.0.0 to import authenticated senders in outlook.  When running AntiSpam Configuration (Step 2 - Import Authenticated Senders), all e-mail applications are greyed-out except for Outlook Express.

1. Operating System: Windows XP Professional SP3 32bit
2. Other security software: Symantec Antivirus 10.1.500.5
3. Email client: Outlook 2007 SP2
4. Email provider: exchange (for internal e-mail), Verizon/Comcast (POP3/SMTP)
5. How you produced the problem.  See above; multiple installs after, even after running System-Cleaner
6. How I tried to solve the problem - my outlook OST file is not stored in the default location.  Relocated OST file to default location - did not help.
7. Memory dumps or screen shots - none
8. Any additional information - none


Bob Foery
bob.foery[at]gmail.com


Offline K00L_DUDE

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Re: Bug Reports - CAS 2.6
« Reply #23 on: September 19, 2010, 07:49:30 AM »
Not sure if my post is a bug report as such but isn't the comodo anti-spam program a spammers delight in that it asks the spammers for a password or code in order to send email to a particular email address.
[it uses your email address in the request], thus confirming that email address exists and that it is active.
The spammers can then pass that email address to others and so on safe in the knowledge that it is an active email address. I have received more spam ito my old email address since using comodo anti-spam than before.That is why I don't use it anymore.

Offline mouse1

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Re: Bug Reports - CAS 2.6
« Reply #24 on: September 20, 2010, 09:10:47 AM »
Not sure if my post is a bug report as such but isn't the comodo anti-spam program a spammers delight in that it asks the spammers for a password or code in order to send email to a particular email address.
[it uses your email address in the request], thus confirming that email address exists and that it is active.
The spammers can then pass that email address to others and so on safe in the knowledge that it is an active email address. I have received more spam ito my old email address since using comodo anti-spam than before.That is why I don't use it anymore.

Well lets consider it a bug - its debatable. Please put it in the standard format

Incidentally my experience is quite the opposite - much reduces spam arrival rates. Possibly cas cloaks this in some way already. But its a reasonable concern, which, if valid, should be addressed by the ability to tailor response email formats in the new version.

Offline kiki27

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Re: Bug Reports - CAS 2.6
« Reply #25 on: October 05, 2010, 07:31:15 AM »
THANK YOU

 

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