Author Topic: AntiSpam 2.1 Will not download emails  (Read 15115 times)

Offline mark-support

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Re: AntiSpam 2.1 Will not download emails
« Reply #15 on: December 02, 2008, 02:54:49 AM »
Hi,

Please try the below procedure to solve your issue.

Open Comodo Antispam configuration window then switch to 'Authentication Database', where you could edit your
white-list and black-list for your accounts. You could use 'Import' function to import your contacts from outlook so all your contacts in outlook will be added into your white-list then you can get their e-mails without any problem.

Thanks.

Offline sstrikeforce

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Re: AntiSpam 2.1 Will not download emails
« Reply #16 on: December 15, 2008, 07:53:03 PM »
I use outlook express and my emails won't come through either. I can stop the anti-spam and I have 150-200 emails come through and only a few of them are spam. Any suggestions.

Offline Junhua

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Re: AntiSpam 2.1 Will not download emails
« Reply #17 on: December 15, 2008, 09:04:25 PM »
 Hi Sstrikeforce:
     Could you see your e-mails in the quarantine database of Comodo AntiApam? If you found some non-spam e-mails in it, you could select them and click 'Allow sender or allow domain' to let e-mails go to your email clients' inbox. This operation will build one white list for you and you only need do it once for same senders.

Offline sstrikeforce

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Re: AntiSpam 2.1 Will not download emails
« Reply #18 on: December 15, 2008, 09:15:26 PM »
Hi Sstrikeforce:
     Could you see your e-mails in the quarantine database of Comodo AntiApam? If you found some non-spam e-mails in it, you could select them and click 'Allow sender or allow domain' to let e-mails go to your email clients' inbox. This operation will build one white list for you and you only need do it once for same senders.



I have double checked and there wasn't any emails in the quarantine section of anti-spam. Thanks for your help. I appreciate it very much.

Offline Junhua

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Re: AntiSpam 2.1 Will not download emails
« Reply #19 on: December 15, 2008, 09:27:53 PM »
Hi Sstrikeforce:

          I think you use Comodo AntiSpam 2.1, am i right?
          I suggest you install Comodo AntiSpam 2.5, I use it and it works fine with my outlook express.

Offline sstrikeforce

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Re: AntiSpam 2.1 Will not download emails
« Reply #20 on: December 15, 2008, 09:34:13 PM »
Hi Sstrikeforce:

          I think you use Comodo AntiSpam 2.1, am i right?
          I suggest you install Comodo AntiSpam 2.5, I use it and it works fine with my outlook express.


I am using 2.5

Offline Junhua

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Re: AntiSpam 2.1 Will not download emails
« Reply #21 on: December 15, 2008, 09:56:43 PM »
Hi Sstrikeforce:

I use outlook express and my emails won't come through either. I can stop the anti-spam and I have 150-200 emails come through and only a few of them are spam. Any suggestions.

    You said you e-mails will not come through, we need check several factors.
     1. Do you intall any antivirus products?
     2. Could you see the animation icon in the systray area when you receiving e-mails? I attached one snapshot of my systray, and identified the icon with a red rectangel.
     3. Do you accounts require SSL conneciton?


[attachment deleted by admin]
« Last Edit: December 15, 2008, 09:59:08 PM by Junhua »

 

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