Author Topic: How to Report Malware or False Positives to Multiple Antivirus Vendors  (Read 106771 times)

Offline yigido

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #45 on: December 23, 2013, 01:25:03 AM »
I got the error e-mail in one day..

But I will try with the under 1MB file, and I will inform you here

Offline yigido

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #46 on: December 23, 2013, 08:03:53 PM »
still the same I sent them a 300KB file and this ones are answered me back like this I attached screenshot of them ..
please check them Chiron thanks..


[attachment deleted by admin]
« Last Edit: December 23, 2013, 08:06:21 PM by yigido »

Offline Chiron

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #47 on: December 24, 2013, 08:42:49 PM »
Please check to make sure that for those vendors you are not attaching a zip file when in fact they require a 7z file. Is that what is going on?

Thanks.

Offline yigido

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #48 on: February 01, 2014, 04:35:15 PM »
Hello Chiron this is inform to you. AVG mail service does not work! ( virus[at]avg.com )

Offline spywar

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #49 on: February 01, 2014, 04:40:00 PM »
Hello Chiron this is inform to you. AVG mail service does not work! ( virus[at]avg.com )

They stopped any email malware submission ?

Offline yigido

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #50 on: February 01, 2014, 04:42:07 PM »
IDK another mail service maybe works but this one is no longer available..it seems like that

Offline Chiron

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #51 on: February 01, 2014, 05:05:25 PM »
I did a brief search and could not find any reference to another email address. Their FAQ just directs users to the web interface. Thus, I removed the email submission for AVG from the article. If anyone is able to find an email address to which malware can be sent please let me know. Until then I'll assume there is no longer an email submission option.

Thanks.

Offline yigido

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #52 on: February 01, 2014, 05:08:18 PM »
Thanks Chiron

Offline spywar

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #53 on: February 01, 2014, 05:10:49 PM »
I did a brief search and could not find any reference to another email address. Their FAQ just directs users to the web interface. Thus, I removed the email submission for AVG from the article. If anyone is able to find an email address to which malware can be sent please let me know. Until then I'll assume there is no longer an email submission option.

Thanks.
I guess they stopped because of low activity. Also, many mail clients won't let you upload, even password protected  :-\

Offline anuswara

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #54 on: March 13, 2014, 03:54:08 PM »
Hi, can you tell me the url adress where to send a file for analysis?
in the past you give me this link but I dont remember , sorry.
it was a site where the file has been scanned by 50 antivirus. thanks.

url with a short name, not valkyrie, I dont remember :(
« Last Edit: March 13, 2014, 04:00:36 PM by anuswara »

Offline spywar

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #55 on: March 13, 2014, 04:10:43 PM »
Hi, can you tell me the url adress where to send a file for analysis?
in the past you give me this link but I dont remember , sorry.
it was a site where the file has been scanned by 50 antivirus. thanks.

url with a short name, not valkyrie, I dont remember :(
Do you mean VirusTotal ?

Offline anuswara

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #56 on: March 13, 2014, 04:11:26 PM »
oh yes!!! I warmly thank you!!!

Offline spywar

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #57 on: March 13, 2014, 04:19:46 PM »
oh yes!!! I warmly thank you!!!
You're welcome  ;)

Offline yigido

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #58 on: November 02, 2014, 09:35:23 AM »
Digital Defender "Online Malware Submission" is not work !
Just inform to you.

Offline Chiron

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Re: How to Report Malware or False Positives to Multiple Antivirus Vendors
« Reply #59 on: November 02, 2014, 12:31:45 PM »
Digital Defender "Online Malware Submission" is not work !
Just inform to you.
Thank you. I've fixed the link in the article.

 

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