Author Topic: False Positive: Windows system components  (Read 647 times)

Offline jptech

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False Positive: Windows system components
« on: December 04, 2017, 10:15:26 AM »
I had the following system components auto-blocked:

Skypehost.exe

VideoUI.exe

svchost.exe

ctfmon.exe

Offline fatih.orhan

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Re: False Positive: Windows system components
« Reply #1 on: December 04, 2017, 10:20:33 AM »
Can you please provide us more information so that we investigate the case? file paths, hashes (sha1 or at least md5) would help much.


Offline jptech

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Re: False Positive: Windows system components
« Reply #2 on: December 04, 2017, 10:38:07 AM »
ctfmon.exe path=\windows\system32 SHA1: 696093FF1E05157B5D20E770ADB0E2E8CCB99F45

svchost.exe path=\windows\system32 SHA1: B3D7C886DC6607A50874E0ECF2B90CFC3C4B57B8

skypehost.exe path=\program files\WindowsApps

videoUI.exe path=\program files\WindowsApps


I should also at least tell you that I've completely abandoned comodo for being terrible software. system freezes, crashes, and auto-blocking known system components is not acceptable.

Offline Umesh

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Re: False Positive: Windows system components
« Reply #3 on: December 04, 2017, 10:42:49 AM »
Please also share:
1. OS build and version details
2. CIS configuration e.g. were you using Proactive Security configuration?

Thanks
-umesh
ctfmon.exe path=\windows\system32 SHA1: 696093FF1E05157B5D20E770ADB0E2E8CCB99F45

svchost.exe path=\windows\system32 SHA1: B3D7C886DC6607A50874E0ECF2B90CFC3C4B57B8

skypehost.exe path=\program files\WindowsApps

videoUI.exe path=\program files\WindowsApps


I should also at least tell you that I've completely abandoned comodo for being terrible software. system freezes, crashes, and auto-blocking known system components is not acceptable.
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