Author Topic: CIS blocks several installation of Autodesk products  (Read 1387 times)

Offline nockdown

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Re: CIS blocks several installation of Autodesk products
« Reply #15 on: March 01, 2018, 10:52:13 AM »
Umesh using low heuristics scanning will still detect dual extensions, so changing to low won't help.

nockdown yes you can add to exclusions help link for 8.4 on how to do that.
There are hundreds of such files in one installation. And there are four required installation of Autodesk product with such problem. And there are 250 workstation. It's too long to do it.
But for example, CIS DOESN'T block installation of 2017 versions of such Autodesk products. There are the same files with .htm.js extension in those installation packages.

Offline Umesh

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Re: CIS blocks several installation of Autodesk products
« Reply #16 on: March 01, 2018, 11:10:45 AM »
You are right, it's even present with Low setting as well.
So nockdown, either disable heuristic or exclude like suggested by futuretech,

Umesh using low heuristics scanning will still detect dual extensions, so changing to low won't help.

nockdown yes you can add to exclusions help link for 8.4 on how to do that.
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

Offline futuretech

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Re: CIS blocks several installation of Autodesk products
« Reply #17 on: March 01, 2018, 11:11:29 AM »
There are hundreds of such files in one installation. And there are four required installation of Autodesk product with such problem. And there are 250 workstation. It's too long to do it.
But for example, CIS DOESN'T block installation of 2017 versions of such Autodesk products. There are the same files with .htm.js extension in those installation packages.
Was the installers of 2018 trusted or unrecognized? I'm guessing they where not detected as a trusted/installer while the 2017 product installers were. By default CIS automatically trust files created by trusted installers, and those files rated as trusted will not be scanned by the AV.

Offline nockdown

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Re: CIS blocks several installation of Autodesk products
« Reply #18 on: March 06, 2018, 05:16:43 AM »
exclude like suggested by futuretech,
What product must we buy to manage our users desktop CIS's?

Offline Umesh

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Re: CIS blocks several installation of Autodesk products
« Reply #19 on: March 06, 2018, 06:55:25 AM »
Please visit:
https://one.comodo.com/

With multiple free features, you can buy license for anti-malware component and manage all end points.
What product must we buy to manage our users desktop CIS's?
We can't stop malware entering user's PC but we render them use-less when they enter PC: Welcome to Comodo's Default Deny innovation

 

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