Author Topic: accessibility for blind users  (Read 241832 times)

Offline windows7

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accessibility for blind users
« on: October 12, 2011, 07:35:40 PM »
Hello all. My name is Christopherr. I am blind. I wanted to beta test the beta version of Comodo Internet Security 5.8, I cannot do so. It is not screen reader accessible. The only thing that is accessible, are the popup -alerts. But not the interface. I cannot change any settings that I want for my needs, nothing. It must have graphics. If so, please turn them  off for default or change the UI so it can work with screen reader programs.

Offline languy99

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Re: accessibility for blind users
« Reply #1 on: October 12, 2011, 08:12:17 PM »
Have you tired to change it to standard windows theme? Go to more at the top, then click on preferences, then appearance. from the drop down box select windows theme, you might have to restart the computer for it to take effect. Let us know if that works.
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Offline windows7

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Re: accessibility for blind users
« Reply #2 on: October 23, 2011, 01:29:44 AM »
Hello, thanks for the reply. Will I need sighted assistants to change this setting? Currently, if I try tabbing around, or using the aero keys, nothing happens. I'll give out my screen reader and OS name. Screen reader: NVDA. OS: Windows 7 Professional 64-bit. You may google NVDA and learn about this software. Thanks.

Offline languy99

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Re: accessibility for blind users
« Reply #3 on: October 23, 2011, 10:08:36 AM »
I suspect you will need help from someone seeing as it can't read it now.
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Offline windows7

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Re: accessibility for blind users
« Reply #4 on: October 23, 2011, 02:20:12 PM »
Hello, thanks for the response. I remember in earlyer versions of Comodo Internet security, or Firewall, like version 4, it was very screen reader friendly. But now in this new version, it doesn't read anything. I've tried this with other screen readers, and it fails. Should I email the developers of NVDA to add support for Comodo if this cant be fixed? Thanks.

Offline languy99

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Re: accessibility for blind users
« Reply #5 on: October 23, 2011, 03:22:22 PM »
if changing to windows theme does not work, try contacting the developers of the screen reader. Please let me know if changing the theme works or not, if not I will point Melih the ceo of the company to this thread, I am sure he is willing to have the devs help you and work with any company to make CIS accessible to everyone.
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Offline windows7

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Re: accessibility for blind users
« Reply #6 on: October 23, 2011, 06:56:01 PM »
Hello, thanks  for the response. I got someone to help change it to the Windows theme, and it still fails. I don't know what is wrong with this UI. I've emailed the developers of this software. I was told to enable all reading functionality. i've done that and it still fails. Hope it becomes accessible in the future. I really want to keep my computer as safe as possible. In the mean time, I am using Microsoft Security Essentials, but I'd like to use something that's more powerful. Thanks. Christopher.

Offline languy99

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Re: accessibility for blind users
« Reply #7 on: October 23, 2011, 07:47:25 PM »
ok thanks for the update, I will contact the proper people and see if they can start looking into it.
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Offline egemen

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Re: accessibility for blind users
« Reply #8 on: October 23, 2011, 07:53:18 PM »
Hello Christopher,

Can you please let us know which screen reader software and tools are you using and on which operating system?

Thanks,
Egemen

Offline languy99

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Re: accessibility for blind users
« Reply #9 on: October 23, 2011, 07:59:37 PM »
Screen reader: NVDA. OS: Windows 7 Professional 64-bit

http://www.nvda-project.org/
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Offline windows7

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Re: accessibility for blind users
« Reply #10 on: October 24, 2011, 07:43:21 PM »
Hello, thank  you for trying to help. I really Appreciate it very much. Basicly as you can tell, a screen reader is a program that reads out loud what pops up on the screen. It's like Narrator that's built-in to Windows, but it can read a lot more. I'll give you the website if you need to know more information about this program. It's free and open source. www.nvda-project.org Just click on the about link and it'll give you all the information you need. Hope that site helps. I should also mention, when I first installed Comodo, it blocked the exicution. Luckly, I was able to unblock it with sited help, at that point I decided to remove it from my PC.

Offline languy99

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Re: accessibility for blind users
« Reply #11 on: October 24, 2011, 07:54:51 PM »
if egemen comes back and says it works, I can help you remotely if you want using team viewer and set it up for you.
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Offline windows7

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Re: accessibility for blind users
« Reply #12 on: October 24, 2011, 08:02:36 PM »
Oh that sounds very nice. By the way, your username sounds Familiar. You have really good software reviews on YouTube. They helped me choose the best security program. And that's Comodo.

Offline languy99

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Re: accessibility for blind users
« Reply #13 on: October 24, 2011, 08:23:35 PM »
yup i'm the same person from youtube. comodo with some software can be harder to setup, so I hope everything can be made to work with it.
http://www.youtube.com/languy99

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Offline windows7

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Re: accessibility for blind users
« Reply #14 on: October 24, 2011, 08:40:08 PM »
So do I. I mean if AVG and Avast, can make their products screen reader compatible, Comodo should too. I've tried them before on my virtual Windows XP machine. I use VMware Player.

 

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