Author Topic: System hanging  (Read 381 times)

Offline lyn

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System hanging
« on: April 02, 2020, 03:05:45 PM »
Hi I have win 10 home 64 bit. I keep getting a system hang (particularly watching youtube) where I have to switch laptop off & on again to get it moving. I've run seatools & chkdsk to no avail. The 2 attached images are common of whts happening regards disk usage. Thanks
« Last Edit: April 02, 2020, 03:18:47 PM by lyn »

Offline liosant

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Re: System hanging
« Reply #1 on: April 03, 2020, 09:18:09 AM »
I was probably doing a scheduled scan antivirus :-TU

Offline lyn

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Re: System hanging
« Reply #2 on: April 03, 2020, 04:21:40 PM »
I don't schedule any scans. I do the occasional manual scan.

Offline Dharshu

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Re: System hanging
« Reply #3 on: April 08, 2020, 04:27:59 AM »
Hi I have win 10 home 64 bit. I keep getting a system hang (particularly watching youtube) where I have to switch laptop off & on again to get it moving. I've run seatools & chkdsk to no avail. The 2 attached images are common of whts happening regards disk usage. Thanks
Hello lyn,

Thank you for reporting.Let me know your CIS version,Please?
Have a nice day.

Kind Regards,
PD

Offline lyn

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Re: System hanging
« Reply #4 on: April 08, 2020, 03:12:11 PM »
Hi,  CIS 12.0.0.6818. Thanks

Offline Dharshu

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Re: System hanging
« Reply #5 on: April 11, 2020, 11:09:18 AM »
Hello lyn,

Thank you for your response,We are checking in it.
Have a nice day.

Kind Regards,
PD


Offline EricJH

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Re: System hanging
« Reply #6 on: April 20, 2020, 08:13:55 PM »
Could you next time when this happens look under the Details tab of Task Manager? That way we get to see the actual CIS process that is taking up the resources. That helps to narrow down the problem.

Offline lyn

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Re: System hanging
« Reply #7 on: May 22, 2020, 03:03:54 PM »
Solved my problem by installing CIS 12.2.2.2.7036. Although on another laptop running Win 10 pro, 1909, OS 18363.815 I can't install the latest CIS due to administrative issues!

 

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