Author Topic: Quick scan found threats that cannot be fixed.  (Read 863 times)

Offline peopleinside

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Quick scan found threats that cannot be fixed.
« on: September 02, 2019, 05:43:28 AM »
Quick scan found threats that cannot be fixed.

Comodo version: CSI 12.0.0.6882

Offline futuretech

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Offline peopleinside

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Re: Quick scan found threats that cannot be fixed.
« Reply #2 on: September 02, 2019, 10:22:27 AM »
I cannot delete or do other action. Is all disabled...

Offline futuretech

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Re: Quick scan found threats that cannot be fixed.
« Reply #3 on: September 02, 2019, 10:33:37 AM »
My mistake you need to change the scan options in the quick scan profile.

Offline peopleinside

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Re: Quick scan found threats that cannot be fixed.
« Reply #4 on: September 02, 2019, 11:03:32 AM »
What I have to change as I cannot do actions on this two files? Thanks
Seems two Microsoft file so Comodo should recognized it not flag as unrecognised.

The Gekbuddy team as told to me there is an issue that should be fixed in the next release of Comodo.
The issue is about this wrong infection showed in the Quick scan window. Is the same also in the complete scan with the difference the banner on top is not red.
« Last Edit: September 04, 2019, 08:45:48 AM by peopleinside »

Offline futuretech

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Re: Quick scan found threats that cannot be fixed.
« Reply #5 on: September 04, 2019, 02:58:28 PM »
You need to un-check 'apply this action to suspicious auto-run processes' to regain the ability to choose your own option to deal with the detected items. However it seems that scan option is only visible under the lycia theme, so I'll let Comodo know of the inconsistency with the other themes. Again it is found under the option section of the scan profile you used to perform the scan.

Offline peopleinside

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Re: Quick scan found threats that cannot be fixed.
« Reply #6 on: September 04, 2019, 03:06:21 PM »
Quote
You need to un-check 'apply this action to suspicious auto-run processes' to regain the ability to choose your own option to deal with the detected items. However it seems that scan option is only visible under the lycia theme, so I'll let Comodo know of the inconsistency with the other themes. Again it is found under the option section of the scan profile you used to perform the scan.

Many thanks, i have to remember this, very usefull.
Actually seems the quick scan has stopped to find this kind of unrecognized auto-run. Seems solved... if the issue will be present again i will try... anyaway i unckeced the box suggested by you on the quick and also on the fulls can. Thanks.

Offline peopleinside

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Re: Quick scan found threats that cannot be fixed.
« Reply #7 on: October 11, 2019, 06:27:13 AM »
You need to un-check 'apply this action to suspicious auto-run processes' to regain the ability to choose your own option to deal with the detected items. However it seems that scan option is only visible under the lycia theme, so I'll let Comodo know of the inconsistency with the other themes. Again it is found under the option section of the scan profile you used to perform the scan.

This seems is not helping.
The scanner continue to found unrecognized process also if i uncheck the option mentionated i cannot fix the scan results.

« Last Edit: October 11, 2019, 07:21:05 AM by peopleinside »

Offline futuretech

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Re: Quick scan found threats that cannot be fixed.
« Reply #8 on: October 11, 2019, 08:38:01 AM »
I said you need to change the setting under the scan options of the av scan profile you use to run the scan with.

Offline peopleinside

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Re: Quick scan found threats that cannot be fixed.
« Reply #9 on: October 11, 2019, 08:42:48 AM »
I see, sorry. Done but still cannot do actions. Also i think is not right CIS found this infections as seems to be not an infections.
In the rating scan there are no issue also one drive is something related to microsoft.

 

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