Author Topic: Complete Antivirus database missing  (Read 401 times)

Offline flyingturtle

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Complete Antivirus database missing
« on: January 21, 2020, 07:05:01 AM »
Everyday mine complete antivirusdatabase is completely missing and Comodo download it again and next day again complete database gone. I saw a lot of HIPS blocks and now understand why without the antivirus database HIPS must working. What is wrong or how can i fix this. I am running Windows 8.1 PRO X64 and i am running an registered CIS version 12.1.0.6914

Offline Dharshu

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Re: Complete Antivirus database missing
« Reply #1 on: January 21, 2020, 10:21:05 AM »
Hello flyingturtle,

Thank you for reporting.
Could you please check with latest CIS v12.2.1.6950 Beta 2 and check. If it persist's in the same condition in the sense please don't hesitate to ping us.

Kind Regards,
PD

Offline flyingturtle

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Re: Complete Antivirus database missing
« Reply #2 on: January 21, 2020, 12:37:46 PM »
Can''t install beta version i get the message while installing no internet connection HTTP Status code 404 very strange i have an working internet connection.

Offline Ploget

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Re: Complete Antivirus database missing
« Reply #3 on: January 21, 2020, 12:46:00 PM »
You need to modify your Hosts File as detailed her, to get to the Beta Servers for download: Beta Install
Can''t install beta version i get the message while installing no internet connection HTTP Status code 404 very strange i have an working internet connection.
Ploget

All Win 10 x 64 Pro - 2004 (19041.331) / CIS 12.2.2.7036
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Offline flyingturtle

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Re: Complete Antivirus database missing
« Reply #4 on: January 22, 2020, 02:57:44 AM »
I am unable to install the beta version i get now again http 404 while i ave updated the host file and i get other errors like buffer too small i don''t know why it so difficult is to install the beta maybe better waiting for the official release.

Offline flyingturtle

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Re: Complete Antivirus database missing
« Reply #5 on: January 22, 2020, 03:03:19 AM »
This is standing in the host file:

# localhost name resolution is handled within DNS itself.
#   127.0.0.1       localhost
#   ::1             localhost
# 178.255.86.194 download.comodo.com
# 178.255.86.194 www.download.comodo.com

Is this correct. DNS servers from Comodo used in the alternative dns settings.

Offline flyingturtle

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Re: Complete Antivirus database missing
« Reply #6 on: January 22, 2020, 04:41:45 AM »
This problem has being solved. I have being succesfully upgraded to version 12.2.1.6950 so the problem with installing killswitch is also solved. Missing complete database i will monitor this and when there are problems i will report this.

Thanks for helping out this problem.

Offline Dharshu

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Re: Complete Antivirus database missing
« Reply #7 on: January 25, 2020, 03:32:05 AM »
Hello flyingturtle,

Thank you for your feedback  :-TU Surely, if you had any doubts or any issue feel free to contact us.

Best Regards,
PD

 

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