Author Topic: CIS Deletes file after marking it as Trusted File  (Read 370 times)

Offline Scholler

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CIS Deletes file after marking it as Trusted File
« on: August 12, 2019, 02:38:55 AM »
Recently I downloaded a ZIP file. I scanned it with CIS, and it detected it as a virus (however, I know it isn't), then at Action, I select Add to Trusted Files, however, below it still writes ,,Clean''.. I click on apply selected actions, then the ZIP file is gone.

What should I do?
EDIT: Should I click on Add to Exclusions? I clicked on it and the file was there, but this is still weird..
EDIT2: Uh well, sorry I didn't use the required format.. Is this even the good place to write this thread?
« Last Edit: August 12, 2019, 02:46:14 AM by Scholler »

Offline futuretech

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Re: CIS Deletes file after marking it as Trusted File
« Reply #1 on: August 12, 2019, 09:54:39 AM »
You can't use add to trusted files on archive file formats in the scan results window. You should use add to exclusions instead.

 

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