Author Topic: Installer bug: Inspect.sys cannot be installed from safemode either(CFP 3.0.9.229 BETA)  (Read 20288 times)

Offline Little Mac

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Offline Tech

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Re: Second beta installation not working. Help troubleshoot. Do not merge...
« Reply #46 on: October 05, 2007, 08:57:41 PM »
Yep delete them all.
Done.

If you find any other inf file containing a comodo reference delete them.
Five files deleted.

Maybe this will not work either but if we can confirm that inspect.sys is not installed in safe mode we can file this as an installation bug.
It's present on the Comodo folder but it's not listed on the Hidden Hardware Devices (non-plug&play drivers). Only Comodo Firewall Pro Helper Driver is listed there.

On the other hand if inspect.sys is referenced in registry in safemode but disappear booting in windows we have at less narrowed it to this possibility.
It's NOT listed on the registry (installing in Safe Mode and before booting).

If the driver was installed but was nonfunctional booting in normal mode it would be still referenced in Device manager and an error code would be displayed under its properties
The driver is not correctly installed.

Can't the programmers create an installation log?
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Offline Little Mac

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Re: Second beta installation not working. Help troubleshoot. Do not merge...
« Reply #47 on: October 05, 2007, 09:01:36 PM »
No changes are made to the registry after installing, until reboot.  I would not expect to find it there until then.

As far as an install log, that's a whole different project to be built from the ground up.  I wish it automatically would, but there are other applications that will.  Not Comodo, but that's okay.  It doesn't all have to be Comodo... ;)

LM
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Offline Tech

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Re: Second beta installation not working. Help troubleshoot. Do not merge...
« Reply #48 on: October 05, 2007, 09:14:14 PM »
No changes are made to the registry after installing, until reboot.  I would not expect to find it there until then.
Nothing after booting... not a mention of inspect.sys in the Registry.
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Offline gibran

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Re: Second beta installation not working. Help troubleshoot. Do not merge...
« Reply #49 on: October 06, 2007, 07:30:19 AM »
Ok, this settles it as an Installer problem. There is no way for us to find a workaround at this point so we have to wait for devs to find the real issue.

I have to move this topic in the 32bit bugs childboard after changing the title to reference the current beta version and the inspect.sys installer problem. Are you ok with this?

I'll post a link in the 32bit bugreport too.

Tech, thanks for your time, you testing efforts were far above the average.

gibran
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Offline Tech

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Re: Second beta installation not working. Help troubleshoot. Do not merge...
« Reply #50 on: October 06, 2007, 07:51:03 AM »
I have to move this topic in the 32bit bugs childboard after changing the title to reference the current beta version and the inspect.sys installer problem. Are you ok with this?
Thanks Gibran for all the help. No problems.
I'll wait for next beta release to test it again.
Meanwhile, let's stay just with Vista firewall... what can I do?

Tech, thanks for your time, you testing efforts were far above the average.
Comodo deserves, don't you think?
I'll never do it for any firewall  ;)
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Offline gibran

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Re: Second beta installation not working. Help troubleshoot. Do not merge...
« Reply #51 on: October 06, 2007, 08:52:41 AM »
Comodo deserves, don't you think?
I'll never do it for any firewall  ;)

Yep :D as they follow a wonderful mission statement I trust they'll achieve far more goals that the other competitors.
Devoting my spare time to this community is the only way I can properly express my gratitude to them (L)
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