Free or not Free!

[Guest]

[Melih]

Out of interest - I just D/L ZTL and intend to review it soon.

The licence I was sent - how long does it last ?

What is the current pricing ?

What is the current situation regarding a community release ?

Thanks

Graham

hi Graham
I think the license is for one year.
we are going to make it available for free.
we are waiting further QA. So it should be launched soon

Melih

[cpcnw]

I think this is an excellent idea. However there needs to be a provision for support, even on a free product. Maybe this board for users Q&A ?

When enough people are using it, put up a donations link. Also, ask people what features they need / value.

Will look forward to it - thanks,

Graham

[Melih]

I think this is an excellent idea. However there needs to be a provision for support, even on a free product. Maybe this board for users Q&A ?

When enough people are using it, put up a donations link. Also, ask people what features they need / value.

Will look forward to it - thanks,

Graham

I agree there should be a support provided. That will be provided at a fee as and when.

thanks
Melih

[cpcnw]

Agreed. Hopefully this model could work.

1) Community Version with No Support from Comodo but access
to Experienced Users Forum here. Manual updates. No add-ons.

2) Community 'Donation' Version with time limited support from Comodo.

(Say, 30 days installation and configuartion support) Manual updates.
Add-ons.

3) Community Version with Paid Support Conract from Comodo.

(Say, 12 months OR (n) number of incidences) with Automatic Updates
and add-ons.

4) Commercial version, full support, autoupdates, all add-ons

Or something like that !

[Júštiñ™]

Agreed. Hopefully this model could work.

1) Community Version with No Support from Comodo but access
to Experienced Users Forum here. Manual updates. No add-ons.

2) Community 'Donation' Version with time limited support from Comodo.

(Say, 30 days installation and configuartion support) Manual updates.
Add-ons.

3) Community Version with Paid Support Conract from Comodo.

(Say, 12 months OR (n) number of incidences) with Automatic Updates
and add-ons.

4) Commercial version, full support, autoupdates, all add-ons

Or something like that !

I think that is a little extreme, it would be crippling the product if Comodo did what you have suggested, I think if Comodo were to give away ZTL they should charge only for support, instead of advertising a version with more features for money or donation...

Justin

[cpcnw]

AFAIK TSL had already a model like that in place - maybe you you are in a position to clarify that ?

And, in what way does it 'cripple' the product ?

I am suggesting different ways to pay for the support given and offering choice for people. Some may me able to support it themselves, some may want help on initial installation, some may want full support.

If you dont offer a range of services people wont come to your shop - simple as.

As I said at the bottom of  my post 'Or something like that' - obviously open to alot of debate and coming up with a workable model. The real test is then whether people actually use it.

Looking at SME, its free, you can donate, you can pay certain developers for support or an added feature or you can just do it all yourself. It works very succseffully and is alot further down the road than TSL (IMHO)

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