Instead of new products, how about improving existing ones? [locked]

[Guest]

[gibran]

CFP IS missing a VERY important feature if it is not able to distinguish between LAN and WAN traffic!

Form the point of an user when an app attempt to connect he should choose what to do. If he want to restrict that app to the lan he can do that already using a predefined rule.
How does this feature is important? it is only meaningful in a limited context.

Most users are "stupid" and do not know how to judge a request to connect whereever.

I cannot possibly agree to a suggestion motivated by such assumption even though I guess that any other reader should have obtained by now a clear understanding of your viewpoint.

I will look forward to their feedback to know if your viewpont really represent their needs.

[eXPerience]

RIP

As this is getting to confusing I would like to ask you 1 favor.

The wishes/updates you would like to do about CIS please post them in the wishlist, this way not only you, but millions other users will get better of it...
The problems/troubles/questions you have with CIS you can post in the CIS board in a new topîc.

I'll leave this topic opened for some more time but please watch out for the rules :

Show respect to others
You are expected to maintain a helpful, respectful tone when posting. Opinions are welcome, but they may not escalate into flaming and rudeness against Comodo, its staff, other forum members or any other party. Cyberthugs will be dealt with accordingly.

If this rule gets broken, I will lock this thread

Thx in advance
Xan

[R.I.P...]

I'll leave this topic opened for some more time but please watch out for the rules :If this rule gets broken, I will lock this thread

Thx in advance
Xan

Dear Xan,

the only disrespect I am aware of is vs. the DAU.
Which is no disrespect but simple truth. I really loved the DAu to be more educated, not to argue with me why a password has to have more than 4(!) characters etc.

I'll post  my thoughts to wishlist as you request. Though I am convinced it is wasted time..

R.I.P.

[eXPerience]

Be sure it isn't, there are many (important) people watching this thread 

now I've to go to dinner

Thx for taking the time

Xan

[weaker]

In my opinion most users are not stupid but they are just not interested about what is going on behind the curtains. On their PC they want to achieve something quick, without hassle and as good as it gets. They don't want to answer any security questions. And those questions sometimes surely are difficult to answer.

I know many "standard PC users" and what is easy for us techies is already complicated for them. There are users outside that still struggle with the concept of files being independent of the program that created them and that they can be copied/moved/deleted without the creating program.

When I see things like that I immediately recognize how long the path is still for Comodo to walk. You want to secure the masses with CFP but the masses basically don't care.

[jeremysbost]

In my opinion most users are not stupid but they are just not interested about what is going on behind the curtains. On their PC they want to achieve something quick, without hassle and as good as it gets. They don't want to answer any security questions. And those questions sometimes surely are difficult to answer.

I know many "standard PC users" and what is easy for us techies is already complicated for them. There are users outside that still struggle with the concept of files being independent of the program that created them and that they can be copied/moved/deleted without the creating program.

When I see things like that I immediately recognize how long the path is still for Comodo to walk. You want to secure the masses with CFP but the masses basically don't care.

Yes, I know.  I have a friend, who isn't a computery guy.  He doesn't have an anti-virus, anti-malware, firewall, or anything on his PC (well, except maybe a 3 year old AVG Free version which is very outdated).  I can tell Windows Automatic Update aren't turned on, because he still doesn't have Vista SP1.

And worst of all, when I look at his PC and tell him these things, he doesn't believe me. (And he won't let me fix his computer because he thinks I'll add a virus to the hundreds probably on his computer.  For some reason, he likes to go to questionable websites too.)

[weaker]

But thats not quite what I meant. I didn't write about people willingly ignore advice and keeping the PC intentionally outdated but rather about people that want security and let me install CFP but are hopelessly overburdened with answering any of the CFP popups. So I have to setup CFP to a quite insecure but quiet setting. At least it's better than go without any firewall.

[Melih]

But thats not quite what I meant. I didn't write about people willingly ignore advice and keeping the PC intentionally outdated but rather about people that want security and let me install CFP but are hopelessly overburdened with answering any of the CFP popups. So I have to setup CFP to a quite insecure but quiet setting. At least it's better than go without any firewall.

is the latest CIS giving as many popups as the older version of the CFP? I didn't think it did! Actually its fairly quite now which makes it pretty usable by majority.

We concentrated on providing a very powerful security platform as our first goal. I believe we have achieved that. Now we are concentrating on making it usable by everyone without sacrificing security. I believe CIS has achieved the first step in achieving that. We are committed to continous improvements for both security and usability.

thanks
Melih

[jeremysbost]

But thats not quite what I meant. I didn't write about people willingly ignore advice and keeping the PC intentionally outdated but rather about people that want security and let me install CFP but are hopelessly overburdened with answering any of the CFP popups. So I have to setup CFP to a quite insecure but quiet setting. At least it's better than go without any firewall.

Oh ok.

I guess it would be nice if there were two main settings:  The first is to run by itself and decide if a program is acting bad, without detracting the user; and the second is for techies (like us ) that want to know what is going on.

[weaker]

@Melih: As I have very little spare time atm, I have to admit that I'm waiting for CIS to come out of beta/RC until I will do my first test. So my criticism is related to the latest 3.0.x build. I will be more than happy if CIS/CFP improved on the fields of usability and "user annoyance"!

[R.I.P...]

Dear Xan,

how about moving/deleting all the distracting posts in the middle and re-focusing on the question
Instead of new products, how about improving existing ones?

What do you think? IMHO it is still an unanswered question, especially by Melih.

R.I.P.

[Rednose]

Dear R.I.P.

Than explain to me what is wrong with this answer :

is the latest CIS giving as many popups as the older version of the CFP? I didn't think it did! Actually its fairly quite now which makes it pretty usable by majority.

We concentrated on providing a very powerful security platform as our first goal. I believe we have achieved that. Now we are concentrating on making it usable by everyone without sacrificing security. I believe CIS has achieved the first step in achieving that. We are committed to continous improvements for both security and usability.

thanks
Melih

I think ( and I hope ) Melih considder me as a pain in the ass too But let us be fair here 

Greetz, Red.

[R.I.P...]

What's wrong Red?

He answered YOUR question, not mine.

Doe that explain why I am not satisfied (with the "answer" and the soft)?

R.I.P.

[Commodus]

Dear Xan,

how about moving/deleting all the distracting posts in the middle and re-focusing on the question
Instead of new products, how about improving existing ones?

What do you think? IMHO it is still an unanswered question, especially by Melih.

R.I.P.

I really agree with you R.I.P. Covering a lot of products at the same time is not a very good idea. I never liked this strategy, cos there are many examples on how trying to add as much programs/features as possible ruins the product(s) and makes it/them mediocre at best. McAfee, former Norton. Take a look at Mozilla - they stopped developing Thunderbird (which is IMO one of the best e-mail clients available) to focus on FireFox. And you can see now - FireFox shines and the Thunderbird development is back too.  

[Melih]

We improve the existing products as well as devleop new ones.

There is no rule stating developing new products and improving current ones are mutually exclusive and we are lucky to have an amazing R&D dept to be able to handle all that.

There is a misconception that if you throw another 100 people to the same project the speed willl increase by 100. Actually the project might come to a halt. I am happy with the speed and quality of the work that our great R&D dept is coming up with. And I am also happy with the maintanence of and improvement of current products.

thank you

Melih

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