What to do if you're infected - eXPerience Rev.2

[Guest]

[eXPerience]

Sadly, it's true. Virusses can come back that way. But most AV's now detect the infected back-ups now also. 

Xan

[gleach]

it was a couple of years ago, i forgot to turn it back on again!

[Petit]

Does BitDefender free run on Vista ?

[bootcampdiva]

I really dont know I am new to Comodo.. I have windows xp

[emhami2009]

Hello,

I seem to be having some 'kido.ih' virus problems.....& not having too much experience, self taught, have been trying to resolve them various ways.....kaspersky's kidokiller resulted (when i was FINALLY able to get CIS to update after various steps - seems maybe going back using system restore to the date at which comodo's AV was last updated MAY have been what helped) as infected (I've quarantined it)....

and so I'm now following the instructions here....BUT bitdefender during setup tells me i should uninstall any other AV i have on the computer - i only use comodo - which picked up kido whereas malwarebytes for example did not....

I'd greatly appreciate any advice - & hope I've posted in the right place.....

Thanks,

Em.

[commanding the celsius]

I wouldn't uninstal any software to use Bitdefender.. This is an old thread you are bumping.. A2 is recommended these days instead of Bitdefender, and if you are still infected "hijack this" might do the trick:

 https://forums.comodo.com/virusmalware_removal_assistance/what_to_do_if_youre_infected_experience_rev3-t41380.0.html

[emhami2009]

Thanks a lot Monkey Boy - yes, i just realised that after i posted & have posted further questions on the more recent thread u gave the link to.....

hijack this? i thought that was only a program to be able to allow others (more expert than me!) to see what was going on in the computer....i shall look into this further....

Saluti,

Em.

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