frozen laptop

[Guest]

[mavic]

HI Í´m new to your forum.  And a very basic computer user.  I have an emachine e620. Quite new only two months or so.  Since beginning it has had comodo antivirus.  Last week however, computer froze down to a crawl.   Any instruction takes hours to start. tried running a COMODO scan but it took 10 hours to scan 557 files! 

I have restored the computer to 15 September 2009 but no help.

Last week I installed IE8 and also an upgrade to Java.  Could htis be the problem?

Any suggestions to solve this.

[Dennis2]

Please read here
http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/workaround_for_the_99_cpu_problem_with_the_latest_virus_db_updates-t46150.0.html

Dennis

[mavic]

Hi Dennis

thanks for the suggestion.  It seems to have worked as it is now operating and, as far as I can tell,  there is no lagging or freezing.  And I am emailing oyu from the laptop in question.


However, as suggested, I have initiated a Comodo scan. The virus database  started 40 minutes ago.  and jumpealmost immediately to 30% and has been frozen there since then.  Is this_normal?

[HeffeD]

However, as suggested, I have initiated a Comodo scan. The virus database  started 40 minutes ago.  and jumpealmost immediately to 30% and has been frozen there since then.  Is this_normal?

Unfortunately, yes. The database is quite large, so it takes a long time to download even on a fast connection. The progress indicator isn't a very useful indicator of how the download is actually progressing. It will stay at 30% for most of the download. Are you seeing network activity?

[mavic]

I-ve got 0 inbound and 4 outbound connections.  And 62 applications running....

Whilst this virus update is taking place, should I not be using the laptop? Or won-t it make a difference?

[EricJH]

Did the AV update finish by now?

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