100% CPU usage

Antitype

Newbie

Offline

Posts: 3

100% CPU usage

« on: September 19, 2009, 11:10:25 AM »

For a week now, my laptops cpu usage is always reaching 100%
My OS is windows vista home premium.
firewall is comodo.
anti-virus is avast.
anti-spyware is spyware doctor.

last week, spyware doctor had a false positive and i ended up deleting the infected file. but i didn't know at that time that it was a false positive till after i deleted it.

C:\windows\system32\driverstore\filerepository\hcw pp2.inf_b20be22e\hcwmsCP.ax

Spyware doctor detected this as Trojan.vapsup

sypware doctor has been no help lately....
can anyone please help me out?


	Logged

jay2007tech

Malware Research Group
Comodo's Hero

Offline

Posts: 410

Re: 100% CPU usage

« Reply #1 on: September 19, 2009, 11:23:57 AM »

try this until it can be fixed, it worked for me when I had a 100% cpu usage

1)restart the computer
2)keep hiiting the "F8" key until a new screen pops up <----this works for most computers
3)click on "last known good configuration" and see if it stops

IF it works, it's only a band-aid until it can be fixed

don't forget this
http://forums.comodo.com/virusmalware_removal_assistance/what_to_do_if_youre_infected_experience_rev3-t41380.0.html


	Logged

It's hard being a crooked Admin when the files won't pass an md5checksum test. But like any other good crooked Admin it can be done, it just takes time(and lots of it) and a few aspirins

EricJH

Global Moderator
Comodo's Hero

Online

Posts: 4291

Re: 100% CPU usage

« Reply #2 on: September 19, 2009, 12:34:16 PM »

What process(es) are eating your CPU cycles?


	Logged

Triple boot: XP SP3, Vista Ultimate 32 SP2 and Win7 RTM (default) , Always the latest CIS or CIS Beta (too lazy to update my sig) Athlon XP 2600 1 GB RAM. Opera Browser always using the latest snapshots; Opera 10.10 as of now

Antitype

Newbie

Offline

Posts: 3

Re: 100% CPU usage

« Reply #3 on: September 20, 2009, 01:37:36 AM »

Some of the process:

svchost
spywaredoctor
firefox

It's just random.

I have no idea whats going on. I was wondering if there is a way to get that file that spyware doctor deleted back?


	Logged

EricJH

Global Moderator
Comodo's Hero

Online

Posts: 4291

Re: 100% CPU usage

« Reply #4 on: September 20, 2009, 05:54:26 PM »

Does the cpu using 100% go away when you totally disable or temporarily uninstall spywaredoctor?


	Logged

Antitype

Newbie

Offline

Posts: 3

Re: 100% CPU usage

« Reply #5 on: September 21, 2009, 05:27:40 AM »

Quote from: EricJH on September 20, 2009, 05:54:26 PM

Does the cpu using 100% go away when you totally disable or temporarily uninstall spywaredoctor?

It still happens with spyware doctor out. I'm guessing it's that file that SD deleted that's causing the problem. Any idea on how I can get it back?


	Logged

EricJH

Global Moderator
Comodo's Hero

Online

Posts: 4291

Re: 100% CPU usage

« Reply #6 on: September 21, 2009, 06:05:07 PM »

If the deleted file is a problem you would see an error in the Windows logs. They can be found under Control Panel --> Administrative Tools --> Event viewer. Look under system related errors.

My gut thinks the erased file may not be the problem. I am not familiar with Spyware Doctor. Usually these programs have a service running that also needs to be disabled. Go to Control Panel --> Administrative Tools --> Services and see if there is a service for Spyware Doctor there. When you find it select it --> right click --> Properties --> change startup type to disabled --> Ok. Now see what happens.