Hello fine folks! I hope someone on these forums can assist me.
My computer has become infected with the "XP Security 2011" virus. This virus displays an icon in the toolbar, and constantly warns of nasty viruses that can only be removed by providing credit card information. I am unable to launch a web browser, as it re-directs the browser to a page asking for credit info. Since I have taken the computer online, it will no longer go back online.
I ran a Comodo Anti-Virus scan, and it reported 0 threats. I tried installing Malware Bytes, but it won't open. I performed a Google search, and every website I find provides information on how to uninstall it manually. This involves deleting registry keys and I'm not proficient enough that I feel comfortable doing this. The only other option these sites provide is to pay for a spyware removal software. It seems like a fishy tactic, since each site has it's own preferred spyware removal service.
Does anybody have any advice they can give me? It would be much appreciated.