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Author Topic: Incoming faxes get VOICE message???  (Read 4283 times)
healingsites
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Incoming faxes get VOICE message???
« on: December 21, 2006, 11:08:29 AM »

 Cry

My incoming faxes are not being received at all - with my paid Trustfax account.  Instead there is a voice message that states "Please stay on the line...etc."  How is a fax machine sending a fax supposed to interpret this voice prompt?

Why is this happening?

I get no help at all calling support.  I either get voicemail hell or a prompt to leave a message.
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TrustFax
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Re: Incoming faxes get VOICE message???
« Reply #1 on: December 26, 2006, 02:31:39 PM »

This dialing issue was correct by contacting the customer directly.
The voicemail message was not a trustfax recording rather a nontrustfax number being dialed.
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