3.9 (508) - virus defs won't update

Comodo Internet Security - CIS News / Announcements / Feedback - CIS
10

I think I had to intially open a browser like IE in order to get the initial update to work. You might try resetting your internet connection.

E

11

I had IE and Firefox opened and reset my internet connection several times but it didn’t work. The update jumps from 5% to 30% and then fails as if there were no internet connection.

12

waited until to day to try again…still no connection. :frowning:

13

un-installed, re-installed - same problem.
Un-installed with Revo - re-installed - same problem

When I click on update now, no more connections appear - so is the program actually doing anything at all, or does it not “see itself”?

Getting frustrated here!!!

:frowning:

14

did you import your settings from the old version?

15

Its been reported the updater sticks a long time at 30%; as from downloading 5 MB to 30 MB. I can imagine when the update process is slow it may be too long for people to wait.

On another note there is an emergency update for CIS with version number 509:

16

I had a similar problem until I edited the registry and changed the UpdatePath to equal av/updates39 in all of the Comodo settings. Av updates started working again then.

17

thanks for the hints. I’ve checked my registry and it is as described already i.e. set to av/updates39

the problem continues…
grrrrr!

18

Make sure that you have check all occurrences of the UpdatePath. My system had several, mainly due to all of the beta versions. I had to change them all.

19

I’ve been through everything I can find - no joy.

I removed 508 completely - checking for all traces in the registry making sure all CIS references were gone, then installed 509. Same problem. It just won’t update - which is a sub-optimal situation for an AV! If I can’t solve this I’m going to have to remove the AV component and go back to the firewall + avast.
:frowning:

20

Ha Ha!!! This was the answer… for me at least. :slight_smile:

21

Following all the tips in this thread, I’m still not able to update, stops at 30 %. I’m reluctant to go back to Avira but I guess I have to unless someone solves this problem soon.

22

I had a simular issue. Opening Internet Explorer first then doing the update (as a one off) worked for me, eventually. Also check for updates in Miscellaneous as .509 is now out!

E

23

Nope, didn’t work, first this:

http://2v4ufa.blu.livefilestore.com/y1p19HS0mYf43-URJotHu8DShm39Vv9anNzMzCBy61VNzji4tlW0ktRxvGgFM6kd66KFOxYnTzCArN75jecgK6ZLQnPYhQ_CEA1/Capture3.GIF

then this:

http://2v4ufa.blu.livefilestore.com/y1pU2sd_pQVevPHnWtBkEx2eXdz6ir4sWMNMGlTU8gsgHk-UrE4B3JzJ4ZP8K_n5VvNcdvSLbk1jRx92McrapuXI_ZS_eZ-pdah/Capture4.GIF

Never getting past 30%.

24

Did CIS detect your network after you rebooted?

25

Ended up reinstalling CIS from scratch, all is good now. :slight_smile:

26

3.9 (509) don’t want to update more.
the AV database number is 1154.
The problem is there from three days ago.
I install 508, then update to 509.

27

In an effort to resolve the problem of CIS 509 AV updates not working, can somebody that currently has AV updates working under 509 please supply me with the value of Version for the following 2 paths…

HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro\Configurations\0
HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro\Configurations\1

Thanks.

28

0 = 0x03016295 (50422421)

1 = 0x03016295 (50422421)

29

Yep, in all my 4 configs is the same version

[attachment deleted by admin]