Mensagem de bug no CPF

[Guest]

[Weber]

Olá,
Recebi uma mensagem do CPF indicando que o mesmo havia detectado um bug, e pedindo para que eu o enviasse a Comodo. Mas o e-mail enviado foi devolvido pelo meu administrador, informando que não conseguiu identificar o destinatário. Como faço para enviá-lo?
Grato,

[Allan]

Como faço para enviá-lo?

Saudações amigo Weber!

Suporte Comodo

Um abraço,
Allan.

[Weber]

Hi Allan,
Can you be more specific? I clicked on the Comodo support link, but I couldn´t find the way to senda message nor attach the bug report.
Regards,
Mario

[~cat~]

Weber,
You may need to allow javascript on that page as well as create an account (if you don't already have one) in order to log in prior to submitting a support request.
Then, choose your product from the drop down menu (PC Security Software in this case) and select "Next" to access the support request template.

[Weber]

Thanks for replying Cat,
I have now been able to log in. How do I attach the .ZIP bug report to my message?
Tks,
Mario

[~cat~]

You might try uploading it here and point to the message url in your support request.

[Weber]

I doesn´t work either. Copy and paste don´t work. Isn´t there an e-mail addres for Comodo support?

[~cat~]

You couldn't attach a zipped file to your post using the additional options?
What error did it give?

[Weber]

Sorry, I had not seen the additional options. The file has now been attached.
Tks. for the assistance.
Mario

[~cat~]

You are most welcome.
Please let us know if there is anything else we can do for you.

[Weber]

I have sent the file with the bug report to Mark (Comodo support) by e-mail, on Nov 09 and again on Nov. 15 and since then I haven´t heard from him ......
I am waitin for his reply to my e-mail

[~cat~]

Did you create a support ticket?
Once you've done that you will get a ticket number that can be used to trace the request.

[Tags:]