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Author Topic: Worst Software experience ever.  (Read 1057 times)
fpieterse
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« on: April 08, 2009, 06:26:53 AM »

Hi

I'm a Quality Assurance Analyst at a software company.

I installed the Comodo Internet Security suite. Since the application access has trouble remembering some of my rules and I got a virus anyway although my system is up to date I tried removing it to try another free Anti-Virus.

To my shocking amazement the removal of comodo kills my network connectivity completly !  Shocked

I even found the following "Manual" on the forums to remove it manually, but unfortunately that didn't work either.

I had to do a Vista system restore to get back to a point before Comodo was uninstalled just to be able to connect to my office network again !

So two hours later I'm back on the office network with Comodo running and extreamly frustrated with the product and time lost during my workday.

Help!
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DaRtH VaDeR.
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« Reply #1 on: April 08, 2009, 06:38:55 AM »

I think this a known problem, many people are talking about it and the devs should know about this already... Maybe when You put this issue in the bug section of CIS and give as much information as possible that is relevant for the problem, the devs can investigate this further and maybe they can fix this in future updates!

It is really bad if many people are suffering from this......
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DaRtH VaDeR says: "The path of success and progress is not to be reached by the things you have done, but by the things you will do, so think before you act,the voice of your history will confirm this fact.."

DaRtH VaDeR says: "Your system is as secure as the weakest link in your entire security"
mjlk
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« Reply #2 on: April 08, 2009, 01:04:57 PM »

I have not uninstalled CIS lately , but I would like to know if this is actual with the latest version    Huh

http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/uninstall_problem_solving-t30051.0.html;msg217211#msg217211
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fpieterse
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« Reply #3 on: April 14, 2009, 04:39:04 AM »

I think this a known problem, many people are talking about it and the devs should know about this already... Maybe when You put this issue in the bug section of CIS and give as much information as possible that is relevant for the problem, the devs can investigate this further and maybe they can fix this in future updates!

It is really bad if many people are suffering from this......

Will add the info on the other post, I'd love to help getting this resolved, but the fact that such an Issue is still a "known problem" and has such a terribly complicated work around concerns me deeply form a Quality Assurance perspective, but maybe I'm just over sensitive seeing as QA is my bread & butter.

MJLK: I'll try the safe mode uninstall as suggested by your link, thanks.
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Michael Withstand
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« Reply #4 on: April 22, 2009, 12:55:20 AM »

I uninstalled CIS because its diagnostics reported integrity problem and my Vista crashed into a bluescreen afterward. I had to reinstall my Vista and in the process cracked my Vista disc. Ouch.

But I can't live with the alternative: without CIS.

I found myself attached to CIS . . .but the crashing and installation gets corrupted problem after some time is really annoying at best.


I hope the dev is looking into this problem.
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