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Author Topic: Great product but fix the slow updates  (Read 3291 times)
hiyanett
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« on: September 13, 2009, 06:27:15 PM »

I have been using the firewall for a long time and loved it. Was so happy to see the Anti-virus added to it that did not slow down my computer like AVG or Avast. Only problem so far is the updates. WAY too slow. Going to 30% and staying there forever, then on to another % to stay there forever and so forth until it's finally done. It takes too long and is frustrating. Fix this and you will have the best product offered! Thanks so much for a wonderful product, please keep it free!  Grin
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Kyle
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« Reply #1 on: September 13, 2009, 08:22:03 PM »

Unfortunately it's not so simple as an easy "fix"  The updates them selves are very large, it's being worked on to reduce size though, It will take awhile.
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Graham1
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« Reply #2 on: September 14, 2009, 06:02:14 AM »

It might be usefull to add some indication of how big the download is rather than just the progress bar. Have to agree with OP and I've got a fast'ish connection but feel sorry for the dialup users.

Smiley
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EricJH
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« Reply #3 on: September 16, 2009, 10:54:44 AM »

The updater staying at 30% is seen on the initial AV update after installation.

I also noticed that updating the AV after not having used an installation for 5 days, which can happen with a triple boot systems like mine, it can make the first 5 minutes of booting Windows almost go on its knees. That happened on my XP installation that normally is very snappy and responsive.
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Triple boot: XP SP3, Vista Ultimate 32 SP2 and Win7 RTM (default) , Always the latest CIS or CIS Beta (too lazy to update my sig) Athlon XP 2600 1 GB RAM. Opera Browser always using the latest snapshots; Opera 10.10 as of now
Rogman
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« Reply #4 on: September 17, 2009, 02:43:28 AM »

I have been using the firewall for a long time and loved it. Was so happy to see the Anti-virus added to it that did not slow down my computer like AVG or Avast. Only problem so far is the updates. WAY too slow. Going to 30% and staying there forever, then on to another % to stay there forever and so forth until it's finally done. It takes too long and is frustrating. Fix this and you will have the best product offered! Thanks so much for a wonderful product, please keep it free!  Grin
The biggest problem for me is that it completely takes over the PC whilst doing the update - and I cannot do much else during that time!
       Rog
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slg123
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« Reply #5 on: September 17, 2009, 02:54:43 AM »

The biggest problem for me is that it completely takes over the PC whilst doing the update - and I cannot do much else during that time!
       Rog
Same thing happens for me too. PC is rendered useless for an hour or so during update (which I do once a week now).
 Thumb Down Thumb Down Thumb Down Thumb Down Thumb Down Thumb Down Thumb Down Thumb Down Thumb Down Thumb Down
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Kyle
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« Reply #6 on: September 17, 2009, 04:11:37 AM »

You only update once a week  Shocked Shocked Shocked Shocked Shocked Shocked Shocked
Maybe it's a good idea to use another Antivirus.
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clockwork
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« Reply #7 on: September 18, 2009, 07:08:21 AM »

i can suggest to use avira personal edition. its a free antivirus. but you should make the "expert mode" enabled. so you get more chooseable settings.
as always: dont run products out of the box!
the benefit of an antivirus, that is not integrated in a "default deny suite": the guard looks for everything, while download, while move with the mouse over something, even if its an archive (but you have to set it well in expert mode).
you have then the perfect protection of "default deny of comodo" AND the full protection in detection of a guard. that safes you from SCANNING the whole drive often!
daily updates (around 200kB). and test results are top. like comodos results as a firewall. avira has very few false positives (normally never, i use high heuristic).
in my eyes the best combination.
to set rules in comodo for avira, try at last the eicar test file. even if avira guard is trusted, you need one event with a "virus", so that comodo can ask the LAST QUESTION. from that on all works fine. you just have to click on the eicar file. before you can press "download to", you will hear a sound and see a warning.
never noticed a slow down. tested comodo av and this (for years).
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hiyanett
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« Reply #8 on: September 23, 2009, 05:53:38 PM »

I, too, have the anti-virus shut my computer down to update. This is annoying since it is such a LONG update. This is also the reason I got rid of AVG, then Avast, because I got tired of them taking over my computer and I'm looking for something to run in the background like they are supposed to. This anti-virus does use less RAM when not updating than those other two, but like them, takes over the computer when updating. I liked the idea of having both firewall and anti-virus together and will hold off trying Avira and see if they will fix the update problem or not. I'm not sure why the updates must shut down the computer when you can update anything else and it does not do this? If the computer got locked down every time we downloaded something, how would we ever get anything done?
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timewulf
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« Reply #9 on: October 08, 2009, 11:54:15 AM »

I agree in all parts:

every time I install your Software, the updates are horrible slow. Sometimes even updating the virus database stops all work on the PC for half an hour and longer.

I like your app and would like to buy the pro-Version for a bunch of customers of my company, but the slowlyness of the updates has to be fixed before!

Greetings,

Timewulf
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Bracca
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« Reply #10 on: October 10, 2009, 12:30:05 PM »

I love Comodo. Always have. But the updates are indeed, slow. Just removed Norton 360 from other comp since it hogged so many resources (laptop.) Now i installed Comodo CIS into it, and the updating of virus database has taken about 30 mins. %? 30. I shall let it update for the night if i have to.
Otherwise, beautifull product. No system hogging at all (except few days ago when the AV updates made it take 99% ?).
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eyeguy
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« Reply #11 on: October 27, 2009, 11:17:13 AM »

I like Comodo too. The slow update is upsetting simply because I can't see any progression bar. I have no idea how long the update is going to take. Also, here is a question. If for some reason my internet connection is terminated, do the update counters, or progression monitor, or what ever you want to call it, is it reset to zero? So that next time an update is ATTEMPTED I don't start at the beginning again?
I use Fire fox with download add ons and the add ons allow me to pause a lengthy download, shut down my pc and then continue the lengthy download the next day. There is a progression bar on the screen too. Is there a reason Comodo cannot follow this system? Not criticizing or anything.....
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EricJH
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« Reply #12 on: October 27, 2009, 07:15:39 PM »

Hopefully the upcoming v4 will do better with the progress bar. There will be a new UI and lots of usability enhancements among other things. We are expecting the first beta late December.
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Triple boot: XP SP3, Vista Ultimate 32 SP2 and Win7 RTM (default) , Always the latest CIS or CIS Beta (too lazy to update my sig) Athlon XP 2600 1 GB RAM. Opera Browser always using the latest snapshots; Opera 10.10 as of now
hiyanett
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« Reply #13 on: November 03, 2009, 03:11:36 AM »

Hopefully the upcoming v4 will do better with the progress bar. There will be a new UI and lots of usability enhancements among other things. We are expecting the first beta late December.



I hope the newer version includes maybe a scheduler so we can decide what time to update ourselves and a pause button in case a long download is not convenient at the time it starts. Thanks!
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knoxville
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« Reply #14 on: November 25, 2009, 11:17:21 AM »

Hi guys, i am new to this forum. I need help regarding updates in firewall.
       I'm using this firewall for about a month but it cannot update itself. I tried manually updating but in vain it shows "ERROR 113:..." or something like that I have attached image to this post please see it.
it says 'error in internet connection....' but internet is running fine.


please help!!!
I'm not getting updates for 1 month.
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