Author Topic: Comodo Registry Cleaner Bug Reports (Beta 1)  (Read 21400 times)

3xist

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #15 on: August 22, 2008, 03:33:49 AM »
)
Hmm..  I don't feel personally hit,but.. Posting bug reports is not the same as complaining. Be happy that some users take the chance to test out Betas and crash their machines. Without them, you would have a hard time testing the products. My (secondary) computer is now a vegetable, I don't blame Comodo ( (L) ), but it must be fixed, still..

Yep. Off course!! :)

Josh

Online Melih

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #16 on: August 22, 2008, 07:53:13 AM »
Hmm..  I don't feel personally hit,but.. Posting bug reports is not the same as complaining. Be happy that some users take the chance to test out Betas and crash their machines. Without them, you would have a hard time testing the products. My (secondary) computer is now a vegetable, I don't blame Comodo ( (L) ), but it must be fixed, still..

we are more than happy to help you.. we have this online service we can help you with (online support)..(it requires a credit card...but we don't charge it for 30 days.. you can cancel it within 30 days and don't get charged.. but within that 30days you get all the help u need by our support guys (they are very good) who can remotely take over your machine and fix it for you... while you are drinking your coffee and watching them.. :)

melih

Offline kingsdave

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #17 on: August 22, 2008, 10:42:37 AM »
If you can remotely take over a machine that won't start my hat's off to the techs. :o

Online Melih

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #18 on: August 22, 2008, 11:05:03 AM »
If you can remotely take over a machine that won't start my hat's off to the techs. :o

how about starting in safe mode?

Offline Steinsk

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #19 on: August 22, 2008, 11:26:37 AM »
No sweat :) It is a computer where I run most programs portable..So when things like this happen, I just reinstall Windows at night.. No prob at all !!!  When I said that "it must be fixed", I of course meant the bugs in the Registery Cleaner.. Just so it becomes the best in its class, like all the other Comodo products!!! :)

I delivered the bug report and have nothing to complain about, so thanks for me this time!
Thanks for offering to help!!

 (:WAV)  (M)

Offline kingsdave

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #20 on: August 22, 2008, 11:32:53 AM »
Per the OP it won't start in "any mode".

Offline Deathwish

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #21 on: August 22, 2008, 11:44:20 AM »
-Your Operating System
  Windows XP SP2
-Security Software Installed
  ESET NOD32 v2.7 - Outpost Pro 4.0
-How you produced the problem
  Run Comodo, Click on tabs at top of window. Click on "Start Up" then "Optimise" or the other way around.
-How you TRIED to resolve the problem
  Restart PC & Application
-Post Memory Dumps on crash if you encounter any.
  Tell me how and I'll provide.
-Any other Additional Information\\

Faulting application crc.exe, version 1.0.0.11, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00011e58.

Offline Ronny

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #22 on: August 22, 2008, 03:03:21 PM »
Can you try to disable all other programs that startup with your system ?
For example using autoruns from sysinternals or msconfig.
And see if that helps.
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Offline Ronny

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #23 on: August 22, 2008, 03:18:23 PM »
Vista Enterprise SP1 x32, UAC enabled.

CRC Stops responding.
Reproducible every time
Conflicting with Cisco VPN Client versions 5.0.03.0530 and 5.0.03.0560.

Faulting application CRC.exe, version 1.0.1.12, time stamp 0x48aeee03, faulting module CRC.exe, version 1.0.1.12, time stamp 0x48aeee03, exception code 0xc0000005, fault offset 0x0008518f, process id 0x7e4, application start time 0x01c904935476ef10.

Workaround:
Use a start-up manager to disable the "VPN Client.lnk" this refers to c:\windows\installer\{string}\.........ico
Reboot and CRC will start normal.
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Offline LeoniAquila

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #24 on: August 22, 2008, 03:23:00 PM »
1.0.0.12 on Windows XP SP3:

Minor GUI bug - see attached image. The button Back-up remain "clicked" when I switch back to Registry Clean-up. The same goes for Compact, it also remains clicked when returning to Registry Clean-up.

LA

Offline xpgeek

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #25 on: August 22, 2008, 04:23:55 PM »
-Your Operating System
Windows Vista Ultimate x64
-Security Software Installed
Avast antivirus (resident scanner was disabled during CRC scan)
-How you produced the problem
CRC scan n fix (not checking unsafe entrys). Adobe Flash plugin unregistered in both IE and Firefox. Doesn't show at all now in Firefox under Addons/Plugins manager. Both (Adobe Flash player plugin ActiveX and Adobe Flash player plugin) still installed properly, and still has all proper files at C:\Windows\SysWOW64\Macromed\Flash, but has become undetected/unregistered in both browsers.
-How you TRIED to resolve the problem
Uninstall and reinstall both Flash plugins.

3xist

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Re: Comodo Registry Cleaner Bug Reports (Beta 1)
« Reply #26 on: August 22, 2008, 08:01:13 PM »
« Last Edit: August 22, 2008, 08:05:58 PM by 3xist »

 

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