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Author Topic: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports [CLOSED]  (Read 25698 times)
soyabeaner
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #15 on: September 12, 2008, 06:43:35 PM »

32 Bit XP SP2
CFP 3.0.25.378

I thought it might've been WindowBlinds, but I even excluded CRC executables - didn't make a difference.  Resizing/maximing the GUI didn't fix it.  The only thing I can think of that's causing the GUI problems is I'm @ 120 DPI.  The screenshot is only a sample.  The other screens aren't that much prettier.


* Demented GUI.PNG (22.02 KB, 514x593 - viewed 371 times.)
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AJohn
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #16 on: September 13, 2008, 09:10:48 AM »

Please see http://forums.comodo.com/comodo_registry_cleaner/comodo_registry_cleaner_wishlist_v1-t26036.0.html;msg197743#msg197743 for my error report.  Note: "crcnat.exe"
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FriendlyViking
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #17 on: September 14, 2008, 08:41:28 AM »

Win XP Home SP3 32 Bit
CRC 1.0.12.15 rc
CIS BETA

When I clean my registry including In-Depth search, I have problems with my HP Photosmart C4180 All in One.

I get screens instructing me to Inslall  "ScannerCopy" and "Documentviewer". When I insert my HP All In One Installation cd, the error is corrected.

I have Unchecked all things related to HP in the InDepth screen and everything is well now.  Laugh
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-[HUAWEI_OPTIX]-
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #18 on: September 14, 2008, 10:46:42 AM »

I have Unchecked all things related to HP in the InDepth screen and everything is well now.  Laugh


H! FriendlyViking

That's exactly correct. . .

 Nerd  Nerd  Nerd
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                       Nerd  Nerd  Nerd
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CPU/OS:
- INTEL ATOM Dual Core 1.85mHz CEDAR TRAIL[at] Win7 Ultimate

LONG RANGE ANTI MALWARE PROTECTION:
- CIS Premium FULL CONFIG Capable of Listening Malwares and Hackers.

EMERGENCY COUNTER MEASURES and WEAPON:
- SAS and MBAM

CONNECTION:
- Powered by MOTOROLA CPEi750 WiMAX
AJohn
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #19 on: September 14, 2008, 11:34:15 AM »

You should post a screen shot of the unchecked keys, so Comodo can fix this easier.
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FriendlyViking
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #20 on: September 14, 2008, 01:54:01 PM »

Sorry guys...Here is the screenshot as requested.



* screenshot crc.JPG (115.37 KB, 1280x1024 - viewed 38 times.)
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LarryLaser
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #21 on: September 15, 2008, 02:35:23 AM »

A very BIZZar bug. And not a clue as to why??

I have been testing Comodo products for a while and this bug happened the first time I tried CRC Beta. No biggy but I figured it was just a workout during the beta progress.

Digg this

When I am running CRC 1.0.12.15 RC and I click on the Settings link in the Miscellaneous page this happens....






Ok, Running "Process Explorer (x64)" in the background I get this info,
Memory strings from both CRC and the Settings file.
http://www.mediafire.com/?sharekey=f293f56c1a9c4b5fd2db6fb9a8902bda

The "Settings.exe" app is in the "SYSWOW64" folder and is used to change or configure your OP SYS ownership. It's a small app created by a O.S. customizing group.
I changed the name from "Settings.exe" to "Settings.exe.old" and CRC no longer tries to open it, It then just opens the CRC settings page.
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Alexandru Andrei
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #22 on: September 15, 2008, 03:00:59 AM »

Sorry guys...Here is the screenshot as requested.




  Hi  ,

 Can you please open the keys in regedit and make  screenshots with the data values stored there .Those information are very useful for us . Thanks
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FriendlyViking
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #23 on: September 15, 2008, 05:16:20 AM »


  Hi  ,

 Can you please open the keys in regedit and make  screenshots with the data values stored there .Those information are very useful for us . Thanks

Hi,

I am not very good at these things.  Do you mean only these keys or do you want to see more? Thanks for helping me BTW   Laugh
 


* screenshot2.JPG (155.9 KB, 1280x1024 - viewed 23 times.)
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Alexandru Andrei
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #24 on: September 15, 2008, 06:24:59 AM »

Hi,

I am not very good at these things.  Do you mean only these keys or do you want to see more? Thanks for helping me BTW   Laugh
 


 Hi ,
 
 Thanks for the screenshot . Please make another one at the second key , the one that ends with CtxMgr\Strings .
 
 
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FriendlyViking
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #25 on: September 15, 2008, 07:42:34 AM »

Hi ,
 
 Thanks for the screenshot . Please make another one at the second key , the one that ends with CtxMgr\Strings .
 
 
Here it is...


* screenshot3.JPG (217.92 KB, 1280x1024 - viewed 21 times.)
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Alexandru Andrei
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #26 on: September 15, 2008, 09:47:29 AM »

OS: Windows XP Pro 32bit
App: Windows Live Messenger 8.5.1302.1081
Scan: In-depth Search
Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService
Value Name: InstallationDirectory

Bug/Problem:
CRC deletes the above Value Name forcing Messenger Live to reinstall itself upon initial load.

It's a very bizarre case since my Value data points to: C:\Program Files\Messenger\
Yet the actual directory is located: C:\Program Files\Windows Live\Messenger\

CCleaner & Glarys which I also use does the same thing but that resulted in me ignoring quite a few entries but thanks to CRC I was able to narrow it down to the above Love


Cheers,

Phil

  Hi  ,
   We found out what happened . An older version of Windows Live Messenger doesn't exist anymore. That invalid key is related with that older version .  The new version  needs the old version  or at least, the key related with the old one . We ignored the key  because it's a simple exception of this application .
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Jim__
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #27 on: September 15, 2008, 07:09:45 PM »

Following registry entry is being flagged as invalid:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Value:KernalFaultCheck

Data value
%systemroot%\system32\dumprep 0 -k

Export of this registry entry follows
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"KernelFaultCheck"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,\
  00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,\
  5c,00,64,00,75,00,6d,00,70,00,72,00,65,00,70,00,20,00,30,00,20,00,2d,00,6b,\
  00,00,00

All other entries are of type REG_SZ. This entry is of type REG_EXPAND_SZ.
This is a valid key.

Edit:
The entry to run the program "dumprep" does not include ".exe". I added that to the registry entry and CRC no longer complains about this entry. I didn't think the ".exe" was needed.
« Last Edit: September 15, 2008, 08:16:19 PM by Jim__ » Logged
Jim__
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #28 on: September 15, 2008, 07:28:57 PM »

The following registry is listed under "Uninstall locations" . It is for Comodo\Registry Cleaner\CRC.EXE

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{9643D4D8-998D-4E60-903F-6A3BD5D9B33C}]
"SlowInfoCache"=hex:28,02,00,00,01,00,00,00,00,70,73,00,00,00,00,00,de,a7,54,\
  b7,c3,07,c9,01,0c,00,00,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,\
  61,00,6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6f,\
  00,64,00,6f,00,5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,00,20,00,\
  43,00,6c,00,65,00,61,00,6e,00,65,00,72,00,5c,00,43,00,52,00,43,00,2e,00,65,\
  00,78,00,65,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
  00,00,00,00,00,00,00,00
"Changed"=dword:00000000


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mickko
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Re: COMODO Registry Cleaner 1.0.12.15 RC Bug Reports
« Reply #29 on: September 16, 2008, 01:24:07 AM »

Bug report for:
CRC_Setup_1.0.12.15_2k_XP_Vista_Server2003_x32_x64_RC.exe

Problem
1. Install CRC above
2. RunCRC
3. Scan My Registry
4. Clean Registry
Then you will loose your ability to defrag HDD.


CRC should not clean this registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\DefragPath]

If you allow CRC to delete this  registry, then you will loose the "Defragment Option" in "My Computer":-

DoubleClick "MyComputer"->Right Click "C:" Drive ->Properties->Select Tools Tab
You will now notice that the "Defragment Now" pushbutton is grayed out and cannot be used.

Recreating the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\DefragPath]
[at]=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,74,00,25,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,64,00,66,00,\
  72,00,67,00,2e,00,6d,00,73,00,63,00,20,00,25,00,63,00,3a,00,00,00

will fix it.





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