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Why did you uninstall CIS? Please help us improve by telling us why.
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Topic: Why did you uninstall CIS? Please help us improve by telling us why. (Read 86834 times)
dureal99d
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Posts: 28
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #120 on:
October 29, 2011, 11:18:07 PM »
Quote from: AyeAyeCaptain on October 29, 2011, 01:51:11 PM
Do you have 'enable enhanced protection' within Def + Settings? Turn it off and if you find there is no more freezing then post your own thread stating what happened etc... along with full specs. As there will be a small % who have problems with this.
I have had it disabled and it still freezes. I would rather run no protection than have my system without comodo on it. other products are ok but i like the way comodo allows me to set all the firewall option and system options i like not that preset crap. Do you think i should disable def + itself. if so i will have to reinstall. welp tell me waht ya think
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turnorburn
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Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #121 on:
October 30, 2011, 04:57:54 PM »
When your downloading you pick custom install so you can choose the features you want, when you do it this way your presented with the back button that's so you can agree to the terms, once you click that button it starts installing all of the features. Then I went ahead and tried the Anti-Virus feature my machine froze every time I tried to run a scan. My question is why was it released from beta its not finished yet. I've been using Comodo Firewall for 6 years and I was a beta tester for 3 of those years. And yes, I tried uninstalling then reinstalling even went back to earlier builds still got the same reactions described above.
Thanks..
turnorburn
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turnorburn
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Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #122 on:
November 12, 2011, 10:16:42 PM »
Yikes guys i didn't mean to shut down the thread, I'm going to give it another go and see what happens. It could have been my machine, its an old XP SP 3 I apologize to the beta team and any others that may have been offended..
turnorburn
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AyeAyeCaptain
Usability Study Member
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Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #123 on:
November 16, 2011, 05:04:07 PM »
Quote from: turnorburn on November 12, 2011, 10:16:42 PM
Yikes guys i didn't mean to shut down the thread, I'm going to give it another go and see what happens. It could have been my machine, its an old XP SP 3 I apologize to the beta team and any others that may have been offended..
turnorburn
Don't worry you've not offended anyone.
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another_nail
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Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #124 on:
November 18, 2011, 12:19:15 PM »
First of all, I'd like to thank Comodo for this thread.
I've never had any issues with CIS until a few weeks ago, when suddenly my PC began suffering from "hiccups".
Some specific info:
- It started "overnight", i.e., one day I shut down and everything was fine, the next day this behaviour started.
- It happened most of the time, but not all the time.
- The system wouldn't actually freeze, but whatever operation I was attempting at the moment would have a "hiccup", duration variable, from 5 sec to 1+min.
- It happened when I started apps (double-clicking a video to open VLC was particularly painful, even if it was just a small animation made in blender), or opened new content on an already open app (e.g., opening a new tab on Firefox to access a simple web page, say gamasutra.com's front page). I'd get the "Win7-Loop-Hourglass" for a few seconds, then I'd get the regular cursor, but it would take from 5 sec to 1+min to do whatever I was trying. E.g., If I was starting an app, I'd get the hourglass, then the regular cursor, but no app for another few dozen seconds.
- Task Manager showed nothing strange. CPU usage was low, the highest process on CPU was cmdagent, but only at 8%-12%, the rest was idle. When I was starting an app, the app's process would show up in Task Manager, with 0% CPU, during the "5 sec to 1+min" period.
- Resource Manager showed dozens of files open by cmdagent. I didn't understand why, since it included files I wasn't even using/accessing at the moment (e.g., installers for audacity, notepad++, or QTCreator; or ProcessExplorer.zip).
- I logged in as admin, and the behaviour remained the same.
- I disabled the services in Control Panel and restarted.
- The system went back to its old performance - opening a small animation in VLC was instantaneous, and so was opening Notepad++.
- I reenabled the service in Control Panel and restarted. I then went to the Comodo tray and set all components to "Disabled". It didn't solve anything. Only stopping the service in Control Panel worked.
So, I ended up uninstalling Comodo, and decided to give it another try in a couple of months. It's still the best product I've found, and the one I feel more comfortable with (even though it gives me plenty of pain when working with QT Creator).
So, thanks for your time.
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Noconflicts
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Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #125 on:
November 21, 2011, 02:31:34 AM »
I am going to uninstall Comodo and look for another program.
Here are the reasons.
1. Comodo did not work with my Cisco VPN.
2. Since installing, my desktop settings are constantly being reset upon reboot.
3. My system will hang for minutes when trying to display Desktop properties or screensaver properties.
4. But the main reason is that I cannot get help from support for these problems without paying. I want to evaluate before buying. How can I evaluate the product if I cannot solve potentially minor problems like these?
This is not worth my time.
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kail
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Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #126 on:
November 21, 2011, 02:39:20 AM »
Hi Noconflicts, thanks for your feedback.
Quote from: Noconflicts on November 21, 2011, 02:31:34 AM
.. I cannot get help from support for these problems without paying. ..
You can usually get free support/help on things like this from these forums or by going to
Comodo Support
and submitting a support ticket on them.
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System Details: W7x64U with CIS 6, Firefox 20, IceDragon 20 & Becky! 2.65
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ranget
Comodo Member
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Posts: 49
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #127 on:
December 06, 2011, 06:35:37 PM »
Hi i uninstalled Comodo Firewall V5.8 free version
because the Antilogger function in D+ still need improvment
also the main thing is the comodo Updater is really painful
useually not responding after Pressing update also more unresponsive in LUA
comodo need to work on it's connection activity viewer
other than That Really Gr8 Product and i think i will back for it soon
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ZBTSI
Comodo Family Member
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Posts: 69
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #128 on:
December 08, 2011, 03:07:46 PM »
Quote from: Melih on June 09, 2011, 06:34:53 PM
Thank very much! Please give us as much information as you can. This will help us improve the product.
thank you!
Melih
Initially, I was ready to uninstall CIS because Geekbuddy was installed along
with it. (which I didn't want) Then, I noticed that I could remove Geekbuddy
in Add/Remove programs, so I just removed that app and used the firewall.
I have since come to realize that you can customize the install to opt out of
Geekbuddy, but that option was not readily apparent to me when I initially
installed CIS.
I did completely uninstall CIS twice, for a couple of different reasons:
1. The first uninstall was to verify a program conflict between CIS and
Ahead Software's Nero InCD service. The conflict was confirmed and
was traceable to Defense+. If I go into Defense+ settings and move
the slider to "Disabled", InCD performs normally.
2. The second uninstall was done to test drive Zone Lab's most current
version of ZoneAlarm, which I was very unimpressed with. Talk about
lack of configurability and control!
In the end, I reinstalled CIS, this time opting out of Geekbuddy.
System:
Intel Core2 Duo E8400 [at] 3.0 GHZ
2 GB RAM
Windows XP Pro SP3 32-bit
CIS Version: 5.8.213334.2131
Nero InCD Version: 4.3.23.2
«
Last Edit: December 08, 2011, 03:35:11 PM by ZBTSI
»
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Windows XP Pro SP3 32-bit | Intel Core 2 Duo E8400 [at] 3.0 GHz | 2 GB DDR2 System RAM
Gigabyte GA-EP45-UD3L | NVidia 8400GS Graphics w/512 MB RAM | 2xHDD 2xDVD 1xFloppy
CIS Version 5.10.228257.2253 | CSC Has Been Removed | On-demand MBAM
WebbieWorks
Newbie
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Posts: 3
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #129 on:
December 13, 2011, 02:01:00 PM »
I uninstalled Comodo Internet Security and now half my programs are not connecting to the internet, Big one being Skype.
Anyone know how to fix this problem? I didnt know how to create a new thread because this message board does not make it easy to get anywhere.
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EricJH
Global Moderator
Comodo's Hero
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Posts: 16649
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #130 on:
December 13, 2011, 08:20:51 PM »
Quote from: WebbieWorks on December 13, 2011, 02:01:00 PM
I uninstalled Comodo Internet Security and now half my programs are not connecting to the internet, Big one being Skype.
Anyone know how to fix this problem? I didnt know how to create a new thread because this message board does not make it easy to get anywhere.
Please check your other topic for a possible solution.
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Please read:
Introduction to the 5.x Sandbox
With CIS v4 my p2p client (uTorrent, e Mule...) is not working properly anymore
Virginian11
Newbie
Offline
Posts: 14
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #131 on:
December 15, 2011, 09:23:42 AM »
We just uninstalled Comodo Firewall on one of our computers, because we installed playon.tv to allow us to play Hulu and other internet content on TV through our Nintendo Wii.
Playon.tv was unable to identify and connect with our computer while Comodo was installed, even when we added it to "safe" programs. We did an internet search and found that others were having the same problem, so we switched to a different firewall.
Hated to do it, but we could not get it to work.
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Lazlo
Comodo Member
Offline
Posts: 42
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #132 on:
December 23, 2011, 11:32:28 AM »
I uninstalled and re-installed to simply go back to defaults and start again.
If the help files were in the program rather than web based, then I may not need to uninstall to read help files.
Just an average user with no real understanding if whatever is connected is safe or what. It just tells me something is connected. If only it had a whois, then I can see for myself and block that connection if I think it is suspicious.
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captainsticks
Global Moderator
Comodo's Hero
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Posts: 6025
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #133 on:
December 23, 2011, 12:22:21 PM »
Quote from: Lazlo on December 23, 2011, 11:32:28 AM
If the help files were in the program rather than web based, then I may not need to uninstall to read help files.
Hi Lazlo,
If you would like to have the help files always on hand you can download CIS User Guide in PDF format.
Please note: The following is a direct PDF 12.7MB download link,
Comodo Internet Security 2012 V5.8 User Guide pdf
Hope that helps for future times.
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turnorburn
Comodo's Hero
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Posts: 211
Saved by grace and grace alone
Re: Why did you uninstall CIS? Please help us improve by telling us why.
«
Reply #134 on:
January 03, 2012, 01:19:24 AM »
Any word on the new beta build and how its coming along, I'd like to try the antivirus but for some reason it won't run on my XP. Its not Ram i have 3 GB 125 GB free space, no clutter from other apps it just stalls coughs and sputters like it has smokers cough. So until then I'm using Sandboxie which isn't that bad, and very light on resources. Comodo makes the best firewall in my book and it always has, i even uninstalled that while i wait for the new build.
Thanks guys..
turnorburn
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