Let me try to address the original problem first.
I encountered a problem since the product that was detected by comodo. Nevertheless, I attempted to recreate the problem. Here are the results:
Huge memory consumption validated
Automatic deletion of unclassifiedmalware unvalidated
. It was quarantined. Not deleted altogether.
No prompts for file deletion after scanning through context menu unvalidated
. Mine prompted for it.
Unable to stop service validated
. Only when a scan is in progress. (Since you did say it was scanning at the time, I considered it validated.) Otherwise, I can terminate it with ease using Windows Task Manager.
Take note that the results may vary since the product in question is not the same.
Now let me try to address the problem presented (which is on the question of whether or not comodo is a malware as implicated by the title).
Please forgive if others have been rude. Allow me to voice out my own (opinion) on this. (Emphasis included herein were added by poster spainach_12)
i have what i need. i'm giving feedback. I have not been rude.
In a forum and generally when discussing products, feedbacks are constructive criticisms. Basically, it is information about a particular product regarding its use and results, in other words, an evaluative response
. Opinions are welcome, but labeling is irrelevant and, at most, unethical. It's the same as labeling someone a criminal without a fair trial.
Question: If a product behaves like malware, stealthily reporting personal information to data collection servers, disables the users ability to make decisions regarding their computers security...
With this basis, nearly all products are considered malware. Likewise:
...deletes files i consider safe without prompt as a default setting from fresh install, continues to scan when everything is supposedly disabled,intentionally or not.
if it was not the intention of the software to do such things, then it has been misused or faulty. That doesn't validate it as malware. Malware was designed to intentionally do such things. Definition from Microsoft:
"Malware" is short for malicious software and is typically used as a catch-all term to refer to any software designed to cause damage to a single computer, server, or computer network, whether it's a virus, spyware, et al.) .
If you didn't know it was comodo i was talking, how would you label the software that behaved in the way I have described?
If it had not been known by both you and the members of this forum, then it would be labeled as probable malware
, because identity is one of the criterias used to judge a program. If the product has no validated identity (by which I mean that it has not been tested nor a significant amount of testimonies and/or reviews of it is available
), then it is more probable
that it is a malware. But the fact is, the identity is established and validated
. Then it falls under either probable misuse/faulty installation/incompatibility issues or false positive.
As had been mentioned before, since it is not the intention of the software to produce such a result, then there must be external factor affecting the performance of the product which may be misuse
(when looking at the exclusions problem, you had said that comodo has already labeled it as a threat and would not let you restore it, if I understand correctly. This is most possibly because it had already created a rule for that file based on its configurations and prior use
), a faulty installation/bug
(if there was no prompt or it had already been properly configured, then it could be a faulty installation which may be due to the installer itself or the system
. Or it could also be that there is a bug in the program. If you wish to help, see if you can reproduce the problem and post it on bug reporting. Updates also are problematic
. I always do a fresh installation of comodo since updating it via the program itself makes the product unstable), a false positive
(this is highly likely since it was already confirmed that the product is relatively safe. At the same time, this is least likely to be the cause of the bug or the other difficulties such as automatic deletion and huge memory consumption since this is signature related
), or incompatibility
(not with other programs though likely, but with the system itself
. Mine for example. I have been using comodo firewall for a few years now on the same system. But reinstallation of either system or program may sometimes yield problematic results. This is because of hardware problems
as I soon found out. Other systems also pose the same problem but can be easily remedied as I had done more often than not).
Comodo is not malware. I rest my case.
Hope I had been of some help. Good day.