I made some test with malware and using Comodo firewall (with D+ and sanboxe) and when I download a malware on my desktop, try to open it comodo indicate to me that it has sandboxe what I was trying to open and I receive an alert from the cloud that it is a Trojan. So when I click on clean, it didn't work and I received another message about getting in contact with live support... To delete the file (easylly) I have to go on D+, untrusted files and delete the file!
Is this normal that the cloud alert can't clean the files it found has malware? I joint the alert I received...
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