What's the point of having ccs?

[Guest]

[spainach_12]

Well... Where to begin? Comodo Cloud Scanner seems rather unnecessary. What is it for? It does not do anything other than scan which can be done by the system cleaner and the antivirus. If they detect the same things, then what's the point of having comodo cloud scanner?

[Tech]

It's a diagnostic tool.
Indeed, until it cleans what it detects, it'll be cosmetic.
The submitted files are going nowhere also...

[spainach_12]

I agree. It makes no sense. It's nothing more than just an accessory. A "disposable" tool in my opinion. Use it once just to see if the engine works. If it does, download the two then remove ccs. If not, just proceed to removing ccs. It also made quite a few false positives when i first installed it. The weirdest part? the files it tried to upload were all system files that were signed by microsoft and had always been in every system. It doesn't seem as intelligent as it is supposed to be. sad.

[Tech]

The weirdest part? the files it tried to upload were all system files that were signed by microsoft and had always been in every system.

+1

[Guillermo391]

Well... Where to begin? Comodo Cloud Scanner seems rather unnecessary. What is it for? It does not do anything other than scan which can be done by the system cleaner and the antivirus. If they detect the same things, then what's the point of having comodo cloud scanner?

Probably because CCS was used as a test tool and then the cloud components where added to the respective parts such as CIS and CSC.

[Graham1]

Well... Where to begin? Comodo Cloud Scanner seems rather unnecessary. What is it for? It does not do anything other than scan which can be done by the system cleaner and the antivirus. If they detect the same things, then what's the point of having comodo cloud scanner?

Although CCS is a diagnostics tool, I see CCS as a tool for promoting Comodo's free products. For example, if your running a McAfee, Norton, etc and CCS detects malware on your system, that tells me (or the user) that their current security suite isn't really doing it's job that well. The same goes for privacy, junk files, etc. Install CSC and these traces will be removed.

[SG65]

Don't Ccleaner and Auslogics and others do the same and better?

[spainach_12]

Although CCS is a diagnostics tool, I see CCS as a tool for promoting Comodo's free products. For example, if your running a McAfee, Norton, etc and CCS detects malware on your system, that tells me (or the user) that their current security suite isn't really doing it's job that well. The same goes for privacy, junk files, etc. Install CSC and these traces will be removed.

Hence, it is disposable.  But still, it begs a question: why not try instead the actual software? Would that not be better as it will give you a better overview of what the products are actually capable of?

Another point to consider is that since it uploaded signed files from a genuine Windows product, doesn't it make you question the capacity or rather, accuracy of this engine?

What it is good for, however, is the direct access to comodo experts (I think so) with a push of a button.

[spainach_12]

Probably because CCS was used as a test tool and then the cloud components where added to the respective parts such as CIS and CSC.

According to Melih, (as I understand it, of course) Comodo Cloud Scanner was designed to analyze the system. It was made out of the desire of Comodo to produce a smaller product than an antivirus which will allow you to diagnose the system. Afterwards, the user may choose to clean the infection (if any) himself, or get Comodo experts to do it (although it is merely a trial, it is still a great help). At the same time, it promotes Comodo.

But, like I said, why not use the AV itself? Or the cleaner itself? Since they were designed to do what they ought to, they should be the better and safer choice. The same goes if we were to look at it as a test tool. It proved successful so why keep it and advertise it as such? In the end, it all comes down to it as being merely a "disposable" tool meant for advertisement. So, yeah, I agree with Graham1. Unless of course, it were to gain other features.  Here's hoping.

[spainach_12]

Don't Ccleaner and Auslogics and others do the same and better?

When comparing to Comodo Cloud Scanner, yes, I agree. Others can do it better. But when it comes to the cleaner, Comodo System-Cleaner is a tool to keep (CCleaner is faster, but CSC goes in deeper. It's risky, what it does, but the system-protect feature should be almost enough to keep users from destroying their PC's although it needs a bit more improvement. If you want details on my proposed improvements, pm me. ).

The same goes for its Internet security suite. It could be lighter though.   :a0I don't mean disrespect, but I do hope Comodo can build their IS to be as quick as VIPRE (when I tried it, it felt like I didn't install anything at all. Still, detection is good enough for the average user so I recommend it to them). It's not small, but it is very, very light. If comodo can do it, I'd install it again (but right now, my pc wont be able to take any more of any AV. sad ).

[JJKTP]

Hope it can clean infections, can it?

[EricJH]

Hope it can clean infections, can it?

It is only for analysis.

Better Safe Than Sorry.

That's what our Live PC Support (GeekBuddy) technicians trained on. When they are cleaning our customer's computers,
they don't say: I don't know this process in memory so I will ignore it,
they will say: I better mark this as suspicious and analyse it before I give it a clean bill of health.

So over the last year or so, they built tools that helped them clean customers computers. One of the tool was called LHA (Livepcsupport Helper Application: btw this is an internal name and you can't find it as a product anywhere).

What this tool did was to identify all the issues that needed addressing, from checking all the processes in memory to cleaning registry to cleaning cookies that could be used tracking etc etc.

One of the most important feature of this was about identifying all running processes (that's where malware is going to be if you are infected) and making sure you can verify every single one to be legit. If you can't verify its legit, then worry and continue analysing. Don't give up until you know. Thats the philosophy behind this tool that we internally call LHA. It can also identify hidden processes (used by real nasties) so that we can check to see if they are malware or not.

So we use services like CIMA to analyse uknown files in realtime and check the SHA1 of a file against our whitelist and blacklist and so on in this LHA (but mainly it was done manually initially). LHA also has the ability to validate Digitally signed files by trusted vendors.

So we thought, it would be a great idea to have a product that could be much smaller than a traditional security product that helped identify all the issues on your PC. Then you have a choice of either fixing those yourself, or get us to do it. It would both help end users to see if they have issues (no matter what kind of Anti virus product they are running) and would help Comodo as we can promote our services.

Thats' when we decided to build Comodo Cloud Scanner. Its a neat tool (when its fully working that is ), that has the philosophy of "better safe than sorry". If an application is unknown and cannot be concluded as safe it should remain as unknown/suspicious. Of course as the use of this product grows we expect the unknown to be a small enough number not to be a nuisance. And after all if its still unknown after all that analysis, then its a healthy thing to be suspicious of it.

Its the first of its kind, it will need user feedback to improve. CCS comes from Technician's toolbox straight to users, there will be some expected usability issues. We, as always, will work with our users to build this product to their liking!

Comodo is a Technology Company driven by Innovation and mission to create trust online! As a result, we will always have new products, service coming out of our Research Labs. But we will always listen to our users and improve, as we have been for last 3 years, every product we have. With over 25 million installations Comodo is now a leading provider of Security.

Melih

[Graham1]

Hence, it is disposable.   But still, it begs a question: why not try instead the actual software? Would that not be better as it will give you a better overview of what the products are actually capable of?

True but I'm guessing that most users (average users) would rather stick with what they've got especially if it's Symantec, McAfee, etc (or any commercial product). Why would this user want to try/test an unknown or unheard of security suite (I say unknown as not advertized or available in shops).

This is a tool I would use/run on their system and say, look, your current security suite isn't really doing it's job properly.

Another point to consider is that since it uploaded signed files from a genuine Windows product, doesn't it make you question the capacity or rather, accuracy of this engine?

Well, yes if this is the case but I can only see CCS getting better with each release .

What it is good for, however, is the direct access to comodo experts (I think so) with a push of a button.

Absolutely and this is true of all (I think) of Comodo's products.

[Chiron]

Once they fix some problems it should be able to tell you if you have any malware running on your system.

If it can 'see' all active processes then the user can manually check to see if the very few non-whitelisted files are malicious.

Thus I would like to see it "perfected", or at least as close as possible.

[spainach_12]

True but I'm guessing that most users (average users) would rather stick with what they've got especially if it's Symantec, McAfee, etc (or any commercial product). Why would this user want to try/test an unknown or unheard of security suite (I say unknown as not advertized or available in shops).

This is a tool I would use/run on their system and say, look, your current security suite isn't really doing it's job properly.

Well, yes if this is the case but I can only see CCS getting better with each release .

Absolutely and this is true of all (I think) of Comodo's products.

True. So I guess it is just an advertisement. 

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